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Security Service Team Manager
Johnson Controls • Houston, TX 77007 • Posted 2 days ago
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In-person • Full-time • Junior Manager
Job Highlights
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The Security Service Team Manager at Johnson Controls is responsible for coordinating and assigning personnel and materials for prompt, complete service, inspection, and repair of security, fire, card access, and CCTV systems within an assigned territory. This role involves developing and preparing team members for successful job performance, managing a small district's service operations, and maintaining technical knowledge of current standards and new developments in the industry.
Responsibilities
- Plan, schedule, supervise and control service jobs.
- Confirm all equipment procurement for service.
- Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
- Prepare progress reports, expense reports and other related documents.
- Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.
- Maintain technical knowledge of current standards and new developments.
- Keep associates and customers informed of any industry changes.
- Develop work force size to efficiently accommodate subscriber-related workloads.
- Maintain outright sales and advanced service charge recovery margins.
- Evaluate system performance for cost savings and product improvement.
- Research and maintain technical knowledge to inform associates and customers of current standards and new developments.
Qualifications
Required
- Two plus years of management/leadership experience
- Minimum 3-5 years experience conducting repairs, inspections and construction of Integrated Security or comparable services.
- Strong financial acumen, ability to budget and forecast
- Strong relationship building skills ability to work in a matrix team organization
- Demonstrated commitment to integrity and quality in business.
- Strong interpersonal communication and collaborative skills.
- Demonstrated ability to influence the market at key levels
Preferred
- Associate degree or equivalent 2-year electronic trade school training.
- Experience running a technical force
About Johnson Controls
Johnson Controls is a multinational conglomerate based in Milwaukee, Wisconsin, operating in building efficiency, automotive experience, and power solutions. The company offers building management systems, HVAC equipment, fire and security systems, energy storage solutions, and automotive seating and interior systems to optimize energy usage and enhance sustainability. Johnson Controls has a global presence, with subsidiaries like Tyco International and joint ventures such as Johnson Controls-Hitachi Air Conditioning, positioning itself as a leader in sustainable building solutions and automotive industries.
Full Job Description
Build your best future with the Johnson Controls team
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
+ Competitive salary
+ Paid vacation/holidays/sick time- 15 days of vacation first year
+ Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
+ Encouraging and collaborative team environment
+ Dedication to safety through our Zero Harm policy
+ Company Vehicle
+ Check us out!: https://youtu.be/rS3\_3zSHb4Q
Service Team Manager
What you will do
Installation & Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete service, inspection and repair of security, fire, card access and CCTV systems within an assigned territory. Develops and builds on current capabilities to prepare team members for successful job performance. May manage a small District's service operations
How you will do it
+ Plan, schedule, supervise and control service jobs .
+ Confirm all equipment procurement for service.
+ Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
+ Prepare progress reports, expense reports and other related documents.
+ Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.
+ Maintain technical knowledge of current standards and new developments.
+ Keep associates and customers informed of any industry changes.
+ Develop work force size to efficiently accommodate subscriber-related workloads.
+ Maintain outright sales and advanced service charge recovery margins.
+ Evaluate system performance for cost savings and product improvement.
+ Research and maintain technical knowledge to inform associates and customers of current standards and new developments.
What we look for
Required
+ Two plus years of management/leadership experience
+ Minimum 3-5 years experience , conducting repairs, inspections and construction of Integrated Security or comparable services.
+ Strong financial acumen, ability to budget and forecast
+ Strong relationship building skills ability to work in a matrix team organization
+ Demonstrated commitment to integrity and quality in business.
+ Strong interpersonal communication and collaborative skills.
+ Demonstrated ability to influence the market at key levels
Preferred
+ Associate degree or equivalent 2-year electronic trade school training.
+ Experience running a technical force
#LIAR1
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law (https://www.johnsoncontrols.com/-/media/jci/careers/landing/eeo-is-the-law.pdf) . If you are an individual with a disability and you require an accommodation during the application process, please visit here.
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What we offer
+ Competitive salary
+ Paid vacation/holidays/sick time- 15 days of vacation first year
+ Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
+ Encouraging and collaborative team environment
+ Dedication to safety through our Zero Harm policy
+ Company Vehicle
+ Check us out!: https://youtu.be/rS3\_3zSHb4Q
Service Team Manager
What you will do
Installation & Service Team Manager will be responsible for the coordination and assignment of personnel and materials necessary for prompt, complete service, inspection and repair of security, fire, card access and CCTV systems within an assigned territory. Develops and builds on current capabilities to prepare team members for successful job performance. May manage a small District's service operations
How you will do it
+ Plan, schedule, supervise and control service jobs .
+ Confirm all equipment procurement for service.
+ Read and interpret P & L's, General Ledger, Job Profitability and Open Job Detail reports.
+ Prepare progress reports, expense reports and other related documents.
+ Evaluate system performance and effectiveness to maintain and minimize equipment malfunctions.
+ Maintain technical knowledge of current standards and new developments.
+ Keep associates and customers informed of any industry changes.
+ Develop work force size to efficiently accommodate subscriber-related workloads.
+ Maintain outright sales and advanced service charge recovery margins.
+ Evaluate system performance for cost savings and product improvement.
+ Research and maintain technical knowledge to inform associates and customers of current standards and new developments.
What we look for
Required
+ Two plus years of management/leadership experience
+ Minimum 3-5 years experience , conducting repairs, inspections and construction of Integrated Security or comparable services.
+ Strong financial acumen, ability to budget and forecast
+ Strong relationship building skills ability to work in a matrix team organization
+ Demonstrated commitment to integrity and quality in business.
+ Strong interpersonal communication and collaborative skills.
+ Demonstrated ability to influence the market at key levels
Preferred
+ Associate degree or equivalent 2-year electronic trade school training.
+ Experience running a technical force
#LIAR1
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law (https://www.johnsoncontrols.com/-/media/jci/careers/landing/eeo-is-the-law.pdf) . If you are an individual with a disability and you require an accommodation during the application process, please visit here.
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