Citi • Tucson, AZ 85719 • Posted 1 day ago
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The Customer Service Specialist at Citi is an entry-level position focused on assisting with customer service inquiries and providing solutions based on client needs. The role involves evaluating and resolving service inquiries, using various computer systems, developing knowledge of Citi products and services, and ensuring an exceptional client experience. The position emphasizes risk assessment, compliance with regulations, and maintaining a high level of technical and data entry skills.
About Citi
Citi.com operates in the banking industry, offering online banking, mortgages, personal loans, and investing services. The company focuses on providing a wide range of financial products to meet the diverse needs of individuals, businesses, and institutions, emphasizing excellent customer service and innovative solutions. Through their user-friendly website, customers can access accounts, make transactions, and manage finances securely, with a dedicated customer service team available for support.
The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.
Responsibilities:
Qualifications:
Education:
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
You must attach a resume in order to be considered.
#CustomerSupport
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Job Family Group:
Customer Service------------------------------------------------------
Job Family:
Service------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Tucson Arizona United States------------------------------------------------------
Primary Location Full Time Salary Range:
$41,600.00 - $53,600.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Sep 18, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
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