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Manager, QA

Amadeus • Atlanta, GA 30301 • Posted 3 days ago

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Hybrid • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Manager, Software Quality Assurance at Amadeus Travel Business Intelligence leads a team responsible for ensuring the quality of deliverables from integration test phase to deployment in production. This role involves developing testing strategies for various aspects of data and application testing, managing end-to-end testing for complex projects, and providing sign-offs for functional, non-functional, and non-regression validations. The ideal candidate will have a strong background in IT, team leadership, and experience with automated testing and cloud database implementations.

Responsibilities

  • Define overall test strategy.
  • Own the test plan for the project, product or release.
  • Develop a relationship structure between relevant levels of decision for both Amadeus and customer organizations involved in testing.
  • Accompany and support the customer during UAT for all testing matters.
  • Responsible for the execution of brush tests.
  • Responsible for the setting of the test environment during UAT.
  • Follow the results of the test campaigns performed by the Quality /test Engineers.
  • Provide the appropriate sign off for functional, non-functional and non-regression validations.
  • Provide the appropriate Sign-off of releases.
  • Follow-up issues and trigger actions to ensure sustainability of the product.
  • Responsible for the monitoring of the software quality KPIs.
  • Deliver regular reports to QA, PDEF and DEV teams on the evolution of the quality.

Qualifications

Required

  • Bachelor's Degree in Information Technology, Engineering, or related discipline
  • 15+ years working in the Information Technology Industry
  • 5+ years team lead or people management
  • Experience with automated testing including incorporating tests into CI/CD pipelines
  • Experience in cloud database implementations and migrations (Azure)
  • Experience with Big Data platforms, including methodologies and experience ensuring data quality and performance.

Preferred

  • Agile
  • SAFE
  • Behavior Driven Development
  • Best practices across the full Software Development Lifecycle (requirements, development, quality assurance, release management)
  • Experience with Junit, Jest, PyTest, Java, Python, React, SQL, Selenium

Full Job Description

Job Title

Manager, QA
Amadeus Travel Business Intelligence (BI) is looking for Manager, Software Quality Assurance. Travel BI aggregates internal and external data into commercial data products delivered as a service DaaS as well as dashboards and applications.

The Amadeus Travel BI products provide critical insights to our customers that assist them in increasing revenue and profitability. Ensuring access to the right data at the right time helps our customers accelerate revenue for long term growth.

With Amadeus' Hotel Business Intelligence Solutions, customers unlock a complete, 360-degree view of rate, occupancy, and distribution trends with both forward-looking and historical data, as well as data from different competitive sets in their market.

The ideal candidate brings experience in developing testing strategies for data ingestion, data transformation, data aggregation, as well as traditional application testing.

Summary of the role

The Manager, Quality Assurance, leads a team accountable for the quality of the deliverables from integration test phase to deployment in production and managing the end-to-end testing for large and complex projects, products or releases.

In this role you'll
  • Define overall test strategy. Own the test plan for the project, product or release
  • Develop a relationship structure between the relevant levels of decision for both Amadeus and customer organizations involved in testing
  • Accompany and support the customer during UAT for all testing matters
  • Responsible for the execution of brush tests
  • Responsible for the setting of the test environment during UAT (rehearsal and training environments set-up is out of scope)
  • Follow the results of the test campaigns performed by the Quality /test Engineers
  • Provide the appropriate sign off for functional, non-functional and non-regression validations between each phase of the life cycle (integration, system, and acceptance)
  • Provide the appropriate Sign-off of releases
  • Follow-up issues and trigger actions to ensure sustainability of the product
  • Responsible for the monitoring of the software quality KPIs over the different testing phases
  • Deliver regular reports to QA, PDEF and DEV teams on the evolution of the quality along the testing phases

Common accountabilities:

- Accountable for the budget, performance and results of a medium-sized team or multiple teams of employees. Influences the resource, budget and policy planning and sets concrete development plans for the team members.

- Has a mid/long-term vision of the activity and the business, influences the department's strategy based on a broad understanding of the environment. Exposed to complex decision making.

- Works with a high level of autonomy, based on management directions, escalating issues only when necessary.

About the ideal candidate:

Education:

Bachelor's Degree in Information Technology, Engineering, or related discipline

Relevant work experience:

15+ years working in the Information Technology Industry

5+ years team lead or people management

Technical Skills
  • Agile
  • SAFE
  • Behavior Driven Development
  • Best practices across the full Software Development Lifecycle (requirements, development, quality assurance, release management)
  • Experience with automated testing including incorporating tests into CI/CD pipelines
  • Experience in cloud database implementations and migrations (Azure)
  • Experience with Big Data platforms, including methodologies and experience ensuring data quality and performance.

Technology:
  • Junit
  • Jest
  • PyTest
  • Java
  • Python
  • React
  • SQLSelenium

What we can offer you:
  • Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
  • Work from anywhere: onsite, hybrid or fully remote.
  • Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
  • Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

LI-AM2024

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.