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MEDICAL OFFICE ASSISTANT/INTERNAL MED M-F (6:45a-3:30p)
Toledo Clinic • Toledo, OH 43606 • Posted 4 days ago
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In-person • Full-time • Entry Level
Job Highlights
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Toledo Clinic's Internal Medicine Department, Primary Care Partners, is seeking a Medical Office Assistant to work patient check-in and provide additional clerical and clinical support for a very busy practice. The role involves various clerical duties to support the office operation, including answering phones, scheduling appointments, verifying referrals, and preparing patient charts. Candidates with a medical assisting background and credential (RMA/CMA) are preferred but not required.
Responsibilities
- Answering phones courteously and professionally.
- Scheduling appointments, lab tests, surgeries, etc.
- Verifying referrals and/or pre-certifications.
- Checking patients in for appointments.
- Updating insurance information and ABNs
- Answering general patient questions.
- Taking messages accurately and relaying to appropriate personnel.
- Escorting patients to exam rooms
- Collecting co-pays.
- At the request of the physician, calling in prescription refills.
- Preparing and cleaning exam rooms.
- Prepping patient charts.
- General office duties (scanning, faxing, etc.).
- Other duties as assigned.
Qualifications
Required
- HS diploma or GED.
- Excellent communication, phone, and organizational skills.
- Computer skills helpful.
- Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
- Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
- Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic policies and procedures.
Preferred
- Previous clerical experience in a medical office.
- MA diploma with MA credential (RMA/CMA).
Full Job Description
Toledo Clinic's Internal Medicine Department, Primary Care Partners, is seeking a Medical Office Assistant to work patient check in and provide additional clerical and clinical support for a very busy practice. Candidates with a medical assisting background and credential (RMA/CMA) are preferred but not required.
The hours are Monday-Friday, 6:45am - 3:30pm. There are no weekends or holidays!
General Summary:
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Office Coordinator
Principal Duties & Responsibilities:
Example of Essential Duties:
1) Answering phones - courteously and professionally.
2) Scheduling appointments, lab tests, surgeries, etc.
3) Verifying referrals and/or pre-certifications.
4) Checking patients in for appointments.
5) Updating insurance information and ABNs
6) Answering general patient questions.
7) Taking messages accurately and relaying to appropriate personnel.
8) Escorting patients to exam rooms
Other Essential Duties May Include (but are not limited to):
9) Collecting co-pays.
10) At the request of the physician, calling in prescription refills.
11) Preparing and cleaning exam rooms.
12) Prepping patient charts.
13) General office duties (scanning, faxing, etc.)
14) Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent communication, phone, and organizational skills required.
- Computer skills helpful.
-Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
-Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
-Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic policies and procedures.
Education:
-HS diploma or GED.
Preferred:
- Previous clerical experience in a medical office.
- MA diploma with MA credential (RMA/CMA).
The hours are Monday-Friday, 6:45am - 3:30pm. There are no weekends or holidays!
General Summary:
Perform various clerical duties to support the operation of the office.
Works under the supervision of the Office Coordinator
Principal Duties & Responsibilities:
Example of Essential Duties:
1) Answering phones - courteously and professionally.
2) Scheduling appointments, lab tests, surgeries, etc.
3) Verifying referrals and/or pre-certifications.
4) Checking patients in for appointments.
5) Updating insurance information and ABNs
6) Answering general patient questions.
7) Taking messages accurately and relaying to appropriate personnel.
8) Escorting patients to exam rooms
Other Essential Duties May Include (but are not limited to):
9) Collecting co-pays.
10) At the request of the physician, calling in prescription refills.
11) Preparing and cleaning exam rooms.
12) Prepping patient charts.
13) General office duties (scanning, faxing, etc.)
14) Other duties as assigned.
Knowledge, Skills & Abilities Required:
Required:
- Excellent communication, phone, and organizational skills required.
- Computer skills helpful.
-Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
-Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
-Demonstrates adaptability to expanded roles.
- Adheres to all Toledo Clinic policies and procedures.
Education:
-HS diploma or GED.
Preferred:
- Previous clerical experience in a medical office.
- MA diploma with MA credential (RMA/CMA).
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