Assistant Manager - Jersey Mike's - $18.25*/HR (32029)

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Ensure total customer satisfaction through the delivery of a quality product and excellent customer service.
• Respond positively and quickly to customer concerns and correct problems before they affect customers.
• Supervise and direct employees customarily and regularly during work hours.
• Works independently and uses own discretion and judgment in executing duties and responsibilities.
• Train, coach and provide regular performance feedback to motivate and improve the performance of all employees.
• Evaluate employees performance and hold employees accountable for meeting performance standards.
• Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals.
• Make employment decisions regarding: hiring, discipline, advancement, termination, compensation.
• Develop and execute the business plan for the restaurant.
• Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary.
• Utilize labor effectively to meet budgets while ensuring high quality of QSC.
• Execute company-wide marketing programs.
• Identify and develop local restaurant marketing strategies to maximize sales.
• Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures.
• 100% attendance, working a minimum of 47 hours per week.
• Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees.

Qualifications

Required

• Must be 18 years of age or older.
• And, have a food handler's permit and/or obtain one within 30 days of starting.
• High school diploma or equivalent.
• Service oriented with not only the guest, but also team members.
• A good team player will communicate consistently, be able to comfortably interact with customers, handle service issues that may arise in a professional manner, and be able to take initiative and problem solve.
• Basic math skills.