Spa Receptionist - Hotel Washington

Job Description

Work today, get paid today! Hotel Washington believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!

Hotel Washington is seeking a dynamic, service-oriented Spa Receptionist to join our team! HW is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Hotel Washington you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! HW provides a rewarding, fun, and flexible work environment, exciting perks, a robust benefits package, and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Hotel Washington is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG, and Hyatt as well as many unique, independent, boutique, and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Answers spa desk phones

• Sets appointments for guests and clients

• Ensures clients fill out intake forms

• Uses Micros point-of-sale system to ring up sales and keep track of bank

• Produces retail sales and processes gift cards

• Answers questions on spa treatments

• Keeps desk area neat

• Keeps locker room neat

• Reports all issues and concerns to Assistant Director of Spa

• Performs other related reasonable duties capable of being performed as requested by management

EDUCATION AND EXPERIENCE

• High school diploma or equivalent

• Previous related front desk experience required

• Prior hospitality experience preferred

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to write routine correspondence and speak effectively to the public, employees and customers

• Ability to exceed expectations of guests and team members

• Ability to resolve problems/conflicts in a diplomatic and tactful manner

• Excellent time management skills

• Demonstrates a positive, upbeat, and customer-focused attitude

PERKS/BENEFITS

Work Today, Get Paid today with DailyPay!

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In addition to DailyPay, Hotel Washington offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT T, Verizon and more, and a flexible and fun working environment!

*Hotel Washington is an Equal Opportunity Employer.