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Medical Assistant

North Side Christian Health Center • Pittsburgh, PA 15212 • Posted 6 days ago

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In-person • Full-time • $15.00-$18.00/hr • Mid Level

Job Highlights

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The Medical Assistant at North Side Christian Health Center ensures the safe, productive, and efficient operation of the clinic through timely and attentive administrative and clinical support. This role involves ensuring a positive patient experience, managing patient records in compliance with HIPAA regulations, maintaining exam rooms, and assisting with clinical visits and outpatient office procedures. The position requires strong communication skills, basic computer skills, and proficiency in clinical tasks such as venipuncture and immunization administration.

Responsibilities

Ensures the safe, productive, and efficient operation of the clinic through timely and attentive administrative and clinical support.
Ensures all patients enjoy a positive experience, treated with care and compassion.
Manages and maintains patient records and related documents in compliance with HIPAA and related regulations.
Complies with regulatory and accreditation standards, as well as clinic policies and procedures.
Stocks necessary supplies and reports when low to ensure timely reordering.
Demonstrates proficiency in clinical/technical tasks such as venipuncture and immunization administration.
Administers COVID vaccinations and manages COVID testing when needed.
Prepares patient charts for clinical exams, communicating with providers about specific patient needs.
Maintains exam rooms according to protocols, ensuring patient comfort and compliance with infection control standards.
Prepares patients for clinical exam/visit, including vital metrics collection.
Obtains blood specimens by performing venipunctures and finger sticks.
Performs phlebotomy, EKG's, and level one labs.
Assists providers with clinical visits and outpatient office procedures.
Ensures completion of Social Determinants of Health Questionnaire with the patient.
Participates in departmental and organizational quality improvement projects.
Assists with other duties as assigned by Clinical Director and/or Practice Coordinator.

Qualifications

Required

High school degree or equivalent
Successful completion of Medical Assistant program; Certification preferred
Experience working with an Electronic Medical Record system
Three years of direct patient care experience
Experience with pediatrics highly desirable
CPR/BLS for adult and child
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
Annual influenza vaccine
Must obtain or provide proof of PPD, Tdap, Hepatitis B Immunity, MMR Immunity, Varicella Immunity within 14 days of hire
Complete self-attestation of fitness for duty within 14 days of hire

Full Job Description

DUTIES/RESPONSIBILITIES-

Ensures the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed)
Ensures all patients enjoy a positive experience, treated with the care and compassion expected
Ensures all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements
Ensures all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures
Ensures all necessary supplies are stocked. Promptly reports when supplies are low and works with Clinical Director to ensure timely reordering is completed
Demonstrates proficiency in clinical/technical tasks such as venipuncture, and immunization administration; follows universal precautions
Administers COVID vaccinations and manages COVID testing when needed
Prepares patient charts prior to clinical exams, proactively communicating with providers about specific patient needs
Maintains exam rooms according to protocols: Cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards
Prepares patients for clinical exam/visit, including the collection of typical patient vital metrics (blood pressure, temperature, height, weight etc.)
Obtains blood specimens by performing venipunctures and finger sticks
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures
Performs phlebotomy, EKG's, and level one labs.
Assists providers with clinical visits and outpatient office procedures
Performs clinic procedures according to policy and procedure.
Ensures completion of Social Determinants of Health Questionnaire with the patient, referring them to internal resources as applicable.
Participates in departmental and organizational quality improvement projects.
Assists with other duties as assigned by Clinical Director and/or Practice Coordinator

KNOWLEDGE/SKILLS/ABILITIES-

Establishes favorable working relationships with all staff members associated with center operations, including nurses, physicians, and related staff
Upholds and consistently represents the values and mission of the organization. Represents the organization in a highly professional manner at all times.
Strong oral and written communication skills, motivational skills, results-oriented, self-motivation, strong relationship building, customer service skills
Demonstrates clear thinking and ability to prioritize as needed, work independently, and problem-solve
Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility
Must have basic computer skills
Fluent in medical terminology
Demonstrated success in managing difficult customer situations
Demonstrates proficiency in clinical/technical tasks such as venipuncture, immunization administration, and handling of lab specimens
Prolonged sitting and/or standing and moving about throughout the workday; keyboarding
Local travel between clinic sites
Rotates evening and Saturday morning shifts with co-workers
Attends a minimum of one outreach event per calendar year
Potential exposure to biohazardous materials
Commitment to NSCHC faith-based mission to provide care to all who request it, without judgment

QUALIFICATIONS (REQUIRED FOR EMPLOYMENT) -

High school degree or equivalent
Successful completion of Medical Assistant program required; Certification preferred
Experience working with an Electronic Medical Record system.
Three years of direct patient care experience required.
Experience with pediatrics highly desirable
CPR/BLS for adult and child
Act 33 with renewal
Act 34 with renewal
Act 73 FBI Clearance with renewal
Annual influenza vaccine
Must obtain or provide proof of (within 14 days of hire): PPD, Tdap, Hepatitis B Immunity, MMR Immunity, Varicella Immunity
Complete self-attestation of fitness for duty within 14 days of hire.

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