General Manager

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Perform administrative duties including writing and presenting reports, communicating with owners' guests, property leaders, corporate office, local associations, etc.
• Critically review and strategize all performance reports to maximize profitability.
• Supervise development of and revision to business plan, annual budget and annual and monthly forecasts.
• Formulate complex reports and communicate proactively to owners.
• Interview, hire, supervise and counsel department managers.
• Train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
• Participate in community affairs and maintain positive public image for hotel.
• Communicate both verbally and in writing to provide clear direction to team.
• Physically tour and visually inspect property on a daily basis.
• Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel.
• Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
• Appropriately handle associate issues in conjunction with People and Culture.
• Comply with attendance rules and be available to work onsite on a regular basis and, as needed, outside of normal business hours.

Qualifications

Required

• Minimum 5 years hotel general manager experience at a full-service, large-scale hotel with comparable meeting space.
• Demonstrated effective owner relations
• Critical thinker with extensive knowledge of hotel operations, including marketing plans, security and safety programs, human resources, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Strong commercial (sales, marketing and revenue) leadership skills with vision for expanding market share.
• Leadership skills to motivate and develop team and to ensure accomplishment of goals.
• Ability to create positive high impact results with associates, our guests and investors while genuinely supporting the communities we serve.
• Experience monitoring and analyzing key performance metrics to identify areas for improvement and implement strategies to enhance overall resort performance
• Availability to work a flexible schedule including evenings, weekends, and holidays

Preferred

• Hilton Brand Experience

About Crescent

Crescent Real Estate LLC, based in Fort Worth, TX, is a leading real estate investment advisory firm and operating company in the United States. The company acquires, develops, and operates high-end properties in collaboration with investors and high-net-worth clients, offering premier office spaces, multifamily properties, and hospitality assets nationwide.