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Retail Sales Associate - Punta Gorda - Store #149

Goodwill Industries of Southwest Florida • Punta Gorda, FL 33950 • Posted 5 days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Retail Sales Associate at Goodwill Industries of Southwest Florida is responsible for providing excellent customer service, assisting customers on the sales floor, and ensuring a positive shopping experience. This role involves friendly, fast, accurate, and safe customer service, handling donations, and maintaining the store's cleanliness and organization. The position requires familiarity with all departments to assist with customer questions and requests.

Responsibilities

  • Provide excellent customer service.
  • Assist customers on the sales floor.
  • Promptly assist in checkout at the register.
  • Become familiar with all departments/categories to assist with customer questions and requests.
  • Greet all customers.
  • Take donations and provide receipts.
  • Cross trained to cover the backdoor donation area.
  • Process all stations in the backroom.
  • Perform other duties as instructed by the immediate supervisor.

Qualifications

Required

  • High school diploma or equivalent preferred.
  • Retail experience preferred.
  • Experience using cash register, adding machine, credit card machine, and telephone.
  • Able to follow pricing guidelines established in the pricing guide.
  • Knowledge of basic math skills.
  • Ability to use good judgment and exercise patience and understanding.
  • Able to bend, stoop, reach, twist, lift, push, pull and move items.
  • Able to lift and carry a minimum of 40 pounds.
  • Able to stand for long periods of time.
  • May have to occasionally work where temperatures and climate can fluctuate.

Full Job Description

Goodwill INDUSTRIES OF Southwest Florida, INC.

Full time & Part Time

Location: Punta Gorda - Store #149

Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.

Description of Responsibilities: Great customer service skills. Primary duties include friendly, fast, accurate and safe customer service. Assist customers on the sales floor and promptly assist in checkout at the register. This person is expected to become familiar with all departments/categories to assist with customer questions and request. Greet all customers; take donations and provide receipt; cross trained to cover the backdoor donation area and process all stations in the backroom. Other duties as instructed by your immediate supervisor.

Required Experience: High school diploma or the equivalent preferred. Retail experience preferred.

Required skills: Experience using cash register, adding machine, credit card machine, and telephone. Able to follow pricing guidelines established in the pricing guide; oral and written instructions. Knowledge of basic math skills; Ability to use good judgment and exercise patience and understanding; bend, stoops, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds; stand for long periods of time; may have to occasionally work where temperatures and climate can fluctuate.
BENEFITS AND EMPLOYEE WELL-BEING
  • Health, vision and dental plans
  • 403(b) retirement plan
  • Paid holidays
  • Personal time off (PTO)
  • Employee Assistance Program
  • Store Discounts
  • Tuition Reimbursement
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Workplace Values

Respect: We treat all people with dignity and respect.
Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
Ethics: We strive to meet the highest ethical standards.
Learning: We challenge each other to strive for excellence and to continually learn.
Innovation: We embrace continuous improvement, bold creativity, and change.