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Veterinary Receptionist - Denver, CO

Highlands Animal Clinic • Denver, CO 80211 • Posted 3 days ago

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In-person • Full-time • $20.00-$22.00/hr • Mid Level

Job Highlights

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Highlands Animal Clinic is seeking a friendly, enthusiastic, client-focused veterinary receptionist with at least 2 years of experience. The role involves answering phones, making appointments, checking patients in and out, assisting clients with health-related inquiries, handling credit card transactions, and maintaining lobby cleanliness. The position is based in a busy, 5-doctor practice located in a pet-friendly neighborhood of Denver, offering a supportive work environment with a culture of modern medicine and old-fashioned service.

Responsibilities

  • Answering phones
  • Making appointments
  • Checking patients in and out
  • Helping clients with health-related inquiries about medical issues and pharmacy questions
  • Handling credit card transactions and daily balancing
  • Maintaining flow and cleanliness in the lobby

Qualifications

Required

  • At least 2 years of veterinary experience
  • Positive attitude
  • Capability to provide an exceptional customer experience

Preferred

  • Idexx Cornerstone Software experience

Full Job Description

Who we are

Do you want to feel welcomed, appreciated and respected by your co-workers and your management? Would you like a fast-paced yet well-organized work environment without drama, where your work family cares about you?

Highlands Animal Clinic is looking for a friendly, enthusiastic, client-focused receptionist with at least 2 years of veterinary experience. We are a busy, 5-doctor practice, located in the heart of the Denver Highlands neighborhood. Our practice is in a quaint, Victorian-style home, nestled in a pet friendly community near boutiques and eateries.

Candidates must have a positive attitude and be fully capable of providing an exceptional customer experience. We go above and beyond. Receptionist duties will include, but are not limited to, answering phones, making appointments, checking patients in and out, helping clients with health-related inquiries about medical issues and pharmacy questions, and emergencies, handling credit card transactions and daily balancing, and maintaining flow and cleanliness in the lobby. Our receptionists are a crucial part of the "Hilac way," which describes our culture of "Modern Medicine with Old Fashioned Service." Our Client Service Team is very hands on and plays a critical role in our everyday patient care.

Idexx Cornerstone Software experience is a plus and will be considered first.

Pay is $18.00 to $22.00 an hour (commensurate with experience in the field and position.)

Position is Full-time to Part-time, 3 9-hour shifts plus 2 Half Saturdays per month.

Benefits include:

Financial Benefits:
  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program

Wellness Benefits:
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program

Workplace Benefits:
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance

Lifestyle Benefits:
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program

Diversity, equity, and inclusion are core values of Highlands Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.