Supervisor, Program Management

Requisition ID # 160367

Job Category: Project / Program Management

Job Level: Supervisor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Team Overview:

The Clean Energy Transportation (CET) group is focused on accelerating the adoption of clean vehicles in California. CET leads a ~$0.5B portfolio of transportation electrification (TE) programs to increase the adoption of clean vehicles in California as we work to address one of the largest contributors to climate change - and we need a motivated, organized Program Office lead to help us execute on this portfolio. We serve PG&E's customers by deploying electric vehicle programs to increase access to charging infrastructure, reduce total cost of electric vehicle ownership, educating our customers and pursuing innovative R&D on the future of transportation electrification, focused on vehicle-grid-integration.

We focus on safety and quality, invest in our team's success, solve problems, and strive to be better, work as an integrated team, and build trusted relationships. We collaborate and are intellectually curious. We are looking to collaborate with passionate, thoughtful people who want to make a real impact. Come join our team and help drive the transition to clean energy transportation.

Position Summary

CET's Program Management Office (PMO) provides operational and financial tracking and oversight of CET's programs, ensuring that these programs serve PG&E's customers safely, reliably, and affordably while enabling achievement of ambitious clean transportation adoption goals.

As IT Supervisor within the PMO team, you will be responsible for managing and overseeing the Salesforce platform, CET's primary CRM software. You will lead a team of employees committed to Salesforce support and who serve as the primary points of contact between CET's team members and PG&E's IT team. This work includes overseeing system enhancements, new case resolutions, and bug defects.

The successful candidate will also support the deployment of new programs within Salesforce. Through the Supervisor's efforts, the PMO IT team will provide Salesforce solutions that enable CET to successfully deploy its programs and keep growing the clean transportation space.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. We would not anticipate that the individual hired into this role would land at or near the top half of the range described below, but the decision will be dependent on the facts and circumstances of each case.

A reasonable salary range is:

Bay Area : $118,000.00

Bay Area : $188,000.00

This position is hybrid, working from your remote office and your assigned work location based on business needs. The assigned work location is the PG&E Oakland General Office.

Job Responsibilities

• Supervises a team of program managers overseeing Salesforce in the development and implementation of program strategy and delivery plans.
• Provides recommendations and defines tailored strategies to enhance program development, implementation, and delivery.
• Collaborates and coordinates with program managers, IT, and CET Leadership on Salesforce strategy and management.
• Identifies strategic issues and company position related to CET's EV programs.

Qualifications

Qualifications:

• Bachelor's degree or equivalent
• of 5 years' related work experience

Desired Qualifications:

• Experience with appropriate software tools, currently Salesforce and SAP
• Excellent oral and written communication skills and ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Drive organization vision and guidance within the team to create an exciting and productive environment which employees want to join and contribute to
• Foster a collaborative and speak up culture that drives transparency
• Support efforts to engage business users on using Salesforce in their day-to-day work, and seek continuous improvement of the system by gathering user feedback
• Support deployment of new products in Salesforce platform
• Support UAT (user acceptance testing) of new products & features
• Strong analytic skills and the ability to grasp and solve complex problems
• Demonstrated ability to manage multiple assignments simultaneously, prioritize and deliver quality results on time
• Ability to work independently in a fast-paced, multi-stakeholder environment

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Purpose, Virtues and Stands

Our Purpose explains "why" we exist:

• Delivering for our hometowns
• Serving our planet
• Leading with love

Our Virtues capture "who" we need to be:

• Trustworthy
• Empathetic
• Curious
• Tenacious
• Nimble
• Owners

Our Stands are "what" we will achieve together:

• Everyone and everything is always safe
• Catastrophic wildfires shall stop
• It is enjoyable to work with and for PG&E
• A healthy environment and carbon-neutral energy system shall be the reality for all Californians
• Our work shall create prosperity for all customers and investors

More About Our Company

EEO
Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information PG&E collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

PG&E will consider qualified applicants with arrest and conviction records for employment in a manner consistent with all state and local laws.