Customer Service Representative - Remote

About Baca Consulting Group Baca Consulting is a Strategy & Operations consulting firm with offices in Las Vegas, NV and Corona,CA. We help executives of construction companies with 100-500 employees in the western and southwestern U.S. increase revenues, reduce costs and improve profit margins. We believe in order to be successful in consulting, you need to have the ability to hear and genuinely understand the people you're talking with. We also recognize that listening is the key to connecting with people on a personal level, which is critical for successful project implementations. We are great listeners I have been able through strategic planning, establish business plans, and execute goals and objectives through a collaborative team effort. Those projects include several M & A’s and divestitures, increase revenues by going into new markets with new products and services. I reduced costs through effective supply chain management, Company Overview: Baca Consulting is a leading consulting firm that specializes in providing top-notch solutions to businesses across various industries. We are committed to delivering exceptional service and value to our clients through our dedicated team of professionals. Key Responsibilities: - Respond to customer inquiries and provide appropriate solutions in a timely manner - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution - Maintain a high level of professionalism and empathy when interacting with customers - Process orders, forms, applications, and requests in an accurate and timely manner - Identify and assess customers' needs to achieve satisfaction Required Skills and Qualifications: - Proven customer support experience or experience as a client service representative - Strong phone contact handling skills and active listening - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - High school diploma or equivalent; college degree preferred The pay range for this role is: 26 - 30 USD per hour(Las Vegas) PI6a25a414e186-25448-35616571