Medical Records Outreach Billing Specialist (Remote)

**Application Window:** 09/20/2024 - 09/23/2024

**Pay range:** $15.75 - $18.50/hour or State/Local minimum wage, if higher

**Benefits:** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here (https://careers.labcorp.com/global/en/us-rewards-and-wellness) **.**

Labcorp is seeking to add a **Medical Records Outreach Billing Specialist - Revenue Cycle Management Division** who are passionate about helping improve healthcare! This **individual** will be is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an **operational t** eam, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.

**What to Expect:**

**Remote Work**

**SCHEDULE:** Mon - Fri, traditional PST hours (8 am - 5 pm)

+ Maintains all processes and policies to respond clearly to high volume medical

+ records requests and phone inquiries

+ Mails/files/emails/scans correspondence

+ Communicates with a high volume of clinicians

+ Identifies issues and suggests potential improvements

+ Collaborates with your team and to develop best practices

+ Responds to a variety of clinician and insurance medical records billing related inquiries.

+ Requests, obtains and submits medical records to insurance providers and works cross-functionally across many departments (sales, operations, billing, and lab teams) to serve our patient and client needs.

+ Provides the best service and experience to all customers

+ Participates in projects that extend beyond your day-to-day responsibilities

**Education and Qualifications:**

+ High School Diploma or equivalent, required

+ 1 - 2 years of experience of health insurance billing, or medical records. required

**Strongly Preferred:**

+ Revenue Cycle Management (RCM) experience

**Preferred:**

+ Xifin, CRM applications (i.e. Salesforce), preferred

+ Ability to request and fulfill a high volume of medical record requests

+ Concise and professional verbal communication skills to interact with, clients, team members and management via various methods, i.e., telephone, email and virtually.

+ Detail oriented with good organizational skills

+ Ability to multitask within multiple systems

+ Adaptable with changing duties, following an SOP but able to problem solve and deviate as required by specific requests

+ Ability to manage time and tasks independently while working under minimal supervision

+ Professional and courteous email communication

+ Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment

+ Outstanding phone communication skills

+ Have high energy, be a self-starter, great teammate and ready to roll up your

+ Possess a strong work ethic and commitment to improving patients' lives

+ Be flexible and adaptable with a drive to go above and beyond

**Remote Work, requirements**

+ Dedicated work from home space

+ Internet download speed of at least 50 megabytes per second

**Labcorp is proud to be an Equal Opportunity Employer:**

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

**We encourage all to apply**

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