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Project & Program Manager
Wolters Kluwer • Trenton, NJ 08629 • Posted 3 days ago
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In-person • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Project & Program Manager at Wolters Kluwer is responsible for managing Surveillance Product implementations, ensuring projects are delivered on time and in scope. This role involves direct interaction with clients and internal teams, managing sensitive data in a HIPAA-compliant environment, and leading various review processes. The position requires outstanding client service, effective project management, and the ability to work with both internal and external resources to achieve efficient implementations.
Responsibilities
- Provide outstanding client service and detailed Project Management.
- Work closely with both internal and external resources to achieve effective and efficient implementations.
- Build relationships over the phone with Clinical and IT professionals.
- Manage sensitive data in a HIPAA-compliant environment.
- Lead system requirements review, critical design review, test readiness review and post-implementation review.
- Act as an advocate for our products and project management process.
- Host internal and client meetings creating appropriate presentations.
- Keep project plans, issues list and status documentation up to date.
- Work towards company defined metric goals.
Qualifications
Required
- BS/BA in business administration, management information systems or other related degree required
- 2 - 4 years of experience in project management or an equivalent role or Master's Degree and 0 - 2 years related experience
- Experience implementing software preferred
- Experience managing mid-sized projects and juggling multiple projects at once
Preferred
- Healthcare experience preferred
About Wolters Kluwer
Wolters Kluwer is a global provider of information and services for legal, tax, accounting, finance, healthcare, and compliance professionals. The company offers online research platforms and tools to improve productivity and mitigate risks. Founded in the Netherlands in 1836, Wolters Kluwer operates in over 180 countries and is known for its expertise and reliable knowledge in various industries.
Full Job Description
Under general supervision, the **Project & Program Manager** is the primary contact for Surveillance Product implementations. The Project Manager works directly with Client and Internal team members to ensure projects are delivered on time and in scope.
**Duties and responsibilities**
In this role, the Project & Program Manager will help customers succeed by performing the following:
+ Provide outstanding client service and detailed Project Management.
+ Work closely with both internal and external resources to achieve effective and efficient implementations.
+ Build relationships over the phone with Clinical and IT professionals.
+ Manage sensitive data in a HIPAA-compliant environment.
+ Lead system requirements review, critical design review, test readiness review and post-implementation review.
+ Act as an advocate for our products and project management process.
+ Host internal and client meetings creating appropriate presentations.
+ Keep project plans, issues list and status documentation up to date.
+ Work towards company defined metric goals.
**Job Qualifications**
Education:
+ BS/BA in business administration, management information systems or other related degree required
Experience:
+ 2 - 4 years of experience in project management or an equivalent role or Master's Degree and 0 - 2 years related experience
+ Experience implementing software preferred
+ Experience managing mid-sized projects and juggling multiple projects at once
+ Healthcare experience preferred
**Travel Requirements**
+ No travel required.
**Working Conditions**
+ Normal office environment.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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