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IT Support Specialist
Insight Global • Remote • Posted 1 day ago
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Remote • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
An IT Support Specialist is sought by Insight Global within the healthcare industry, responsible for providing advanced remote technical support to the corporate home office, ambulatory surgery centers, and specialty surgical hospitals. This role involves a variety of technical tasks including active directory, Windows operating systems, Office Suites, iOS, TCP/IP printers, and an understanding of HIPAA and security protocols to protect PHI.
Responsibilities
- Perform advanced remote technical support for the corporate home office, ambulatory surgery centers, and specialty surgical hospitals.
- Work with active directory, Windows 7/10, Office Suites, iOS, and TCP/IP printers.
Qualifications
Required
- 2 years of experience with active directory, Windows 7/10, Office Suites, IOS, and TCP/IP printers.
- Prior call center experience.
- Understanding of HIPAA and security protocols to protect PHI.
- College graduate or equivalent certification/work experience.
- Knowledge of ITIL and project management.
- Healthcare experience.
Preferred
- A+, MCP, or MCSE certification
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
An Insight Global client is looking for an IT Support Specialist within the healthcare industry. This person will be responsible for performing advanced remote technical support for the corporate home office, ambulatory surgery centers and specialty surgical hospitals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
- 2 years of experience with active directory, windows 7/10, office suites, IOS, and TCP/IP printers.
- Prior call center experience
- Understanding of HIPAA and security protocols to protect PHI
- College Graduate or equivalent certification/ work experience - Knowledge of ITIL and project management
- Healthcare experience
- A+, MCP, or MCSE null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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