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Customer Service Representative
Akkodis • Lake Mary, FL 32795 • Posted 1 day ago via LinkedIn
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Hybrid • Full-time • $20.00-$25.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Akkodis is seeking a Customer Service Representative for a hybrid role in Lake Mary, FL. The role involves providing quality customer service and support, including phone interaction, problem resolution, and account transaction processing. The position requires a high school diploma or equivalency, good communication skills, and the ability to work in a high-pressure environment with tight deadlines. This is a long-term potential contract to hire position with a pay range of $20 - $25/hr on W2 without benefits.
Responsibilities
- Provide quality customer service and support to client Customer Service Department on a daily basis
- Interact with customers via phone
- Resolve problems and process accounts in a timely manner
- Provide product knowledge and technical assistance as necessary
- Respond to customer inquiries
- Enter information in a computerized database
- Communicate any problems or issues to management
Qualifications
Required
- High school diploma or equivalency
- Good verbal and written communication skills
- Professional and courteous manner when interfacing with all internal and external customers
- Good customer service, interpersonal, computer, typing, and telephone skills
- Uphold and practice the highest code of ethical standards and conduct
- Make decisions within well-defined parameters
- Effectively prioritize within a high-pressure, high-volume environment with tight deadlines
- Have basic PC skills and data entry experience
About Akkodis
Akkodis operates in the tech and engineering industry, providing expertise and talent management services to global organizations. They strive to create a smarter future by offering comprehensive tech solutions and end-to-end talent services, empowering businesses to innovate and stay competitive. Join Akkodis to be part of a culture that values integrity and diversity, with career opportunities available across different business functions.
Full Job Description
Akkodis is seeking Customer Service Representative (Hybrid) role
Title: - Customer Service Representative (Hybrid)
Location: Lake Mary, FL (Hybrid)
Pay Range: $20 - $25/hr on W2 without benefits
Duration: Long-term Potential Contract to Hire
Job Description:
Provide quality customer service and support to client Customer Service Department on a daily basis, including phone interaction, problem resolution, and account transaction processing in a timely manner. Provide product knowledge and technical assistance as necessary. Respond to customer inquiries. Enter information in a computerized database. Communicate any problems or issues to management. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on the performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. High school diploma or equivalency is required. Good verbal and written communication skills. A professional and courteous manner when interfacing with all internal and external customers is required. Good customer service, interpersonal, computer, typing, and telephone skills.
Must have the following abilities:
- Uphold and practice the highest code of ethical standards and conduct.
- Make decisions within well-defined parameters.
- Effectively prioritize within a high-pressure, high-volume environment with tight deadlines.
- Have basic PC skills and data entry experience.
For other opportunities available at Akkodis go to www.akkodis.com.
If you have questions about the position, please contact Abdullah Misri at 302-360-1230 or abdullah.misri@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
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