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Customer Service Associate

Par Mar Oil Company • Reedsville, WV 26547 • Posted 5 days ago

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In-person • Full-time • Entry Level

Job Highlights

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As a Customer Service Associate at Par Mar Oil Company, you will be responsible for providing prompt and reliable service to each guest, ensuring compliance with age-restricted products, maintaining a clean and organized store, and ensuring all deliveries are made according to company policy. This role requires a strong commitment to teamwork, good communication skills, and the ability to adapt to change.

Responsibilities

  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping

Qualifications

Required

  • Must be at least 16 years of age
  • Must successfully complete company training
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time

Preferred

  • High School diploma or equivalent preferred
  • 0-6 months' work experience

Full Job Description

Position: Customer Service Associate

Reports to: Store Manager

Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

Customer Service Associates are responsible for:
  • Maintaining store to the needs of management while giving excellent customer service to each guest
  • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
  • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
  • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
  • Maintain a clean and organized store, register area and backroom
  • Maintain cleanliness outside of the store
  • Ensure all deliveries are made according to company policy
  • Maintain safe/secure environment adhering to company safety methods
  • Properly record time worked
  • Complete daily paperwork/record-keeping

Education and Experience:
  • High School diploma or equivalent preferred
  • 0-6 months' work experience

Requirements:
  • Must be at least 16 years of age
  • Must successfully complete company training

Physical Requirements:
  • Ability to traverse all parts of the location quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 25 pounds at a time

Customer Service Associates will be provided with the following:
  • Training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Company paid life insurance
  • Weekly pay