Job DetailsJob LocationFranklin - Los Angeles, CA
Salary Range$19.55 Hourly
DescriptionJob Summary
Under the direction of the Director of Support Services, the Receptionist/Support Services Administrative Assistant greets callers and visitors to the Franklin facility. Aside from operating the telephone switch board, maintains departmental databases; maintains agency staff directory; orders peripheral supplies needed in support services; coordinates office supply ordering, and coordinates incoming and outgoing deliveries.
Essential Functions
- Provide a helpful, welcoming, and culturally-sensitive environment to all callers and visitors to the Franklin office
- Operate telephone switchboard to answer, screen or forward calls and provide information
- Assist in the maintaining of multi-departmental budget goals through research and cost comparison for all supplies and furniture
- Maintain departmental databases
- Create and maintain Support Service files Orders and inventories peripheral supplies needed by staff and/or support services dept.
- Coordinate incoming and outgoing deliveries
- Schedule inspections and appointments as directed by Director of Support Services
- Sensitive and responsive to the cultural differences among the agency's client population
- Actively participate in the quality improvement project
QualificationsCompetency Requirements
-Ability to speak, read, write and understand English
-Ability to work effectively as a member of a team
-Must have excellent oral communication skills
-Must be computer literate and proficient with most common software
-Must have extremely good judgment
Education and Experience
-High school diploma or equivalent preferred
-Experience operating a multi-line phone system required
-Experience as a customer service representative or receptionist preferably with a social services agency required