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Receptionist

HAMBURGER HOME INC • Los Angeles, CA 90046 • Posted 3 days ago

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In-person • Full-time • $19.55/hr • Entry Level

Job Highlights

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The Receptionist/Support Services Administrative Assistant at HAMBURGER HOME INC is responsible for greeting callers and visitors to the Franklin facility, operating the telephone switchboard, maintaining departmental databases, and coordinating office supply ordering and deliveries. This role requires a high level of cultural sensitivity and the ability to work effectively as part of a team.

Responsibilities

  • Provide a helpful, welcoming, and culturally-sensitive environment to all callers and visitors to the Franklin office
  • Operate telephone switchboard to answer, screen or forward calls and provide information
  • Assist in the maintaining of multi-departmental budget goals through research and cost comparison for all supplies and furniture
  • Maintain departmental databases
  • Create and maintain Support Service files
  • Orders and inventories peripheral supplies needed by staff and/or support services dept.
  • Coordinate incoming and outgoing deliveries
  • Schedule inspections and appointments as directed by Director of Support Services
  • Actively participate in the quality improvement project

Qualifications

Required

  • Ability to speak, read, write and understand English
  • Ability to work effectively as a member of a team
  • Must have excellent oral communication skills
  • Must be computer literate and proficient with most common software
  • Must have extremely good judgment
  • Experience operating a multi-line phone system
  • Experience as a customer service representative or receptionist preferably with a social services agency

Preferred

  • High school diploma or equivalent

Full Job Description

Job Details

Job Location
Franklin - Los Angeles, CA

Salary Range
$19.55 Hourly

Description

Job Summary

Under the direction of the Director of Support Services, the Receptionist/Support Services Administrative Assistant greets callers and visitors to the Franklin facility. Aside from operating the telephone switch board, maintains departmental databases; maintains agency staff directory; orders peripheral supplies needed in support services; coordinates office supply ordering, and coordinates incoming and outgoing deliveries.

Essential Functions
  • Provide a helpful, welcoming, and culturally-sensitive environment to all callers and visitors to the Franklin office
  • Operate telephone switchboard to answer, screen or forward calls and provide information
  • Assist in the maintaining of multi-departmental budget goals through research and cost comparison for all supplies and furniture
  • Maintain departmental databases
  • Create and maintain Support Service files Orders and inventories peripheral supplies needed by staff and/or support services dept.
  • Coordinate incoming and outgoing deliveries
  • Schedule inspections and appointments as directed by Director of Support Services
  • Sensitive and responsive to the cultural differences among the agency's client population
  • Actively participate in the quality improvement project

Qualifications

Competency Requirements

-Ability to speak, read, write and understand English

-Ability to work effectively as a member of a team

-Must have excellent oral communication skills

-Must be computer literate and proficient with most common software

-Must have extremely good judgment

Education and Experience

-High school diploma or equivalent preferred

-Experience operating a multi-line phone system required

-Experience as a customer service representative or receptionist preferably with a social services agency required