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Medical Assistant - Per Diem

Community Health Center of Snohomish County • Everett, WA 98204 • Posted 3 days ago

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In-person • Part-time • Entry Level

Job Highlights

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The Medical Assistant at Community Health Center of Snohomish County operates within a team to escort patients to exam rooms, assist in determining medical problems, and assists medical providers with minor diagnostic procedures and treatments. This role involves taking vital signs, maintaining records, and recording test results, among other duties.

Responsibilities

  • Greets patients, interpreters, and visitors in a prompt, courteous, and helpful manner.
  • Monitors schedules and patient arrivals to maintain a smooth and efficient patient flow.
  • Assists providers with minor diagnostic procedures, treatments, and education as directed.
  • Coordinates tasks regarding health information with Health Information Specialists.
  • Reviews scheduled appointments in advance for necessary information.
  • Performs capillary and venous blood withdrawal as directed.
  • Administers eye drops and topical ointments as directed.
  • Labels and maintains proper storage for specimens and tests, performs in-house lab testing.
  • Accurate and timely completion/documentation of services provided.
  • Schedules patients for procedures and provides necessary paperwork and instructions.
  • Keeps patient exam and procedure rooms fully stocked and prepared.
  • Follows established inventory and supply monitoring system and purchasing protocols.
  • Performs quality control testing for all CLIA waived in-house lab tests.
  • Processes diagnostics and urgent referrals as delegated.
  • Adheres to organizational infection control practices and written plan.

Qualifications

Required

  • High school graduate or equivalent.
  • Graduate of an accredited Medical Assisting program; or a minimum of one (1) year of experience working as a medical assistant.
  • Medical Assistant - Certified or Interim - certification with the State of Washington.
  • Basic Life Support for Healthcare Providers (CPR/AED) certification within 45 days of employment.

Preferred

  • Bilingual skills.
  • Customer service related experience working with the general public.
  • Experience in a multiple provider medical practice.
  • ICD-10 coding experience.
  • CPT-4 coding experience.
  • Working with insurance/billing in a healthcare setting/insurance organization.
  • Healthcare information systems experience.
  • Working with low income, multi-ethnic populations.

Full Job Description

*** This is a per diem position ***

Job Summary

The Medical Assistant operates in a team with other clinic healthcare providers and support staff. The assistant escorts patients to the exam rooms and assists in determining medical problems. The MA assists medical providers with minor diagnostic procedures and treatments as directed; taking vital signs, maintaining records and recording test results.

Knowledge, Skills & Abilities

  • Reads, speaks, understands and writes proficiently in English.
  • Works independently and is self-directed.
  • Works effectively in a team environment.
  • Organizes, prioritizes, and coordinates multiple activities and tasks.
  • Works with initiative, energy and effectiveness in a fast-paced environment.
  • Remains calm and effective in high pressure and emergency situations.
  • Produces work in high quantity and quality.
  • Problem-solves with creativity and ingenuity.
  • Use of multi-line telephones and other office machines.
  • Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
  • Knowledge of medical terminology.

Preferred:

  • Bilingual skills.

Education

  • High school graduate or equivalent.
  • Graduate of an accredited Medical Assisting program; or a minimum of one (1) year of experience working as a medical assistant.

Experience

Preferred:

  • Customer service related experience working with the general public (1 year).
  • Experience in a multiple provider medical practice.
  • ICD-10 coding experience.
  • CPT-4 coding experience.
  • Working with insurance/billing in a healthcare setting/insurance organization.
  • Healthcare information systems, such as electronic health record and practice management systems experience.
  • Working with low income, multi-ethnic populations.

Credentials

  • Medical Assistant - Certified or Interim - certification with the State of Washington.
  • Basic Life Support for Healthcare Providers (CPR/AED). Certification must be obtained within forty-five (45) days of employment.

Job Specific Functions/Performance:

  1. Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
  2. Monitors schedules and patient arrivals, participates in sequencing patients, and provides assistance to co-workers to maintain a smooth and efficient patient flow for entire clinic for maximum productivity.
  3. Assists the providers with minor diagnostic procedures, treatments and education as directed.
  4. Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
  5. Coordinates tasks regarding health information with Health Information Specialists.
  6. Review scheduled appointments in advance in preparation for the patient visit. Obtaining any needed information ie: state immunization registry, ER records, specialty reports, diagnostic results.
  7. Performs capillary and venous blood withdrawal as directed.
  8. Performs intradermal, subcutaneous and intramuscular injections as directed.
  9. Administers eye drops and topical ointments as directed.
  10. Labels and maintains proper storage for specimens and tests. Performs in-house lab testing, delivers on-site results to provider.
  11. Timely review and completion of tasks as assigned.
  12. Accurate and timely completion/documentation of services provided, to include submission of billing codes.
  13. Schedules patients for procedures, and provides all necessary paperwork and instructions to patient prior to procedure.
  14. Keeps patient exam and procedure rooms fully stocked, organized, clean, safe and prepared before and after each patient encounter. Prepares appropriate instruments and materials for each treatment procedure.
  15. Follows established inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
  16. Follows established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment as assigned and identifies and reports maintenance and repair needs.
  17. Performs quality control testing as directed for all CLIA waived in-house lab tests.
  18. Process diagnostics and urgent referrals as delegated.
  19. Performs the duties of a Medical Receptionist, as needed, and assists with other departments when called upon.
  20. Adheres to organizational infection control practices and written plan.
  21. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.


CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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