Retail Sales Associate BSC

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Greets customers.
• Assists customers in locating product in the store.
• Directs customer to appropriate person for non-stock or complex requests.
• Box or Pack customer orders.
• Assist customers in loading purchases in their vehicles or assist with delivery requirements as needed.
• Answer telephone and assist customer inquiries.
• When backorders are received processes paperwork and contacts customers for pick up.
• Rotates stock according to packaging expiration date.
• Communicates to supervisor regarding any uncertainty of work instructions.
• Completes assigned tasks in a timely manner.
• Adheres to safety standards and immediately notifies supervisor or Human Resources of any safety concerns and problems.
• May assist in unloading freight and in the receiving process.
• Ability to pick master cartons off floor, put onto carts and stock shelves.
• Performs regular housekeeping and assigned janitorial duties.
• Performs cycle counts.
• Re-stock shelves as freight is received.
• Assures Shelf Tags are present, readable, in good condition and accurate.
• Labels shelves with Shelf (Price) Tags. Uses sticker system to identify back stock or multiple facings.
• Identify and label AbilityOne products with shelf talkers.
• Manages products that are out-of-stock by check inventory quantity, min/max and flipping shelf tags where products are sold out.
• Maintain product quality and standards of the store by constantly facing products.
• Reports any carton and product damage to management for disposition.
• Represents Lighthouse and AbilityOne in a positive manner and maintains professional appearance.

Qualifications

Required

• High School diploma or GED preferred.
• Must be able to lift up to 50lbs (box of copy paper).
• Ability to perform work assignments requiring repetitive motions.
• Ability to stand for up to 8 hours with standard break periods.
• Must be able to work on concrete floors that may be uneven. Standing, stooping, bending, stretching throughout shift.
• Must be able to safely use warehouse equipment, climb ladders and load and unload delivery vehicles.
• Working knowledge of Zoom Text.
• Aptitude to perform basic math functions manually and with a calculator.
• Must be able to use phones, fax and copier.
• Must be able to communicate in a pleasant, polite, and professional manner with both customers and co-workers.
• Should be able to answer routine customer questions and direct them to the appropriate person for resolution.
• Must be fluent in English, written and spoken.
• Commitment to Lighthouse mission.
• Ability to work schedule as assigned.

Preferred

• Prior military experience.
• Prior retail and/or sales experience.