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Restaurant Assistant General Manager - Grandville

Anna's House • Grandville, MI 49418 • Posted 3 days ago

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In-person • Full-time • $52,000-$62,000/yr • Junior Manager

Job Highlights

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Anna's House is seeking a Restaurant Assistant General Manager to oversee daily operations, lead front of house guest services, manage vendors, process payroll, and supervise restaurant staff performance. The role involves ensuring high-quality service, minimizing operating costs, boosting team member retention, and maintaining brand standards. The Assistant GM will also assist in training team members and achieving sales, guest, and profit targets.

Responsibilities

Assist the General Manager in leading the day-to-day restaurant operations
Supervise front of house team members and provide assistance to back of house team members, as needed
Coordinate communication between front of the house and back of the house staff
Monitor compliance with safety and hygiene regulations to ensure high food quality, safety, and cleanliness
Prepare shift schedules
Process payroll for all restaurant staff as needed
Calculate future needs in food, kitchenware, and equipment, and place orders, as needed
Monitor and understand daily, weekly, and monthly costs and revenue
Assist in managing store vendors and invoices
Work with management personnel to set targets and incentives to increase profitability of restaurant
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Assist General Manager by providing coaching and feedback to staff and assess performance on an ongoing basis
Support new employees' proper onboarding (scheduling, trainings, and ordering uniforms)
Gather guests' feedback and recommend improvements to our menus and service
Perform other related duties as assigned

Qualifications

Required

High school diploma
Proven work experience as a Restaurant Assistant Manager, Restaurant Supervisor, Restaurant Manager, or similar role
Familiarity with restaurant management software preferred (e.g. Aloha, Pulse, Restaurant 365, OpenTable)
Strong leadership, motivational, and people skills
Able to follow directions and delegate duties as needed
Good math and reporting skills
Excellent customer service abilities
Excellent communication and attention to detail

Preferred

Certification in hospitality

Full Job Description

Looking for a fun, fast-paced place to work? Enjoy working in the hospitality industry as a servant leader? Anna's House has an opportunity just for you! We are looking for a Restaurant Assistant General Manager to ensure all daily activities run smoothly and efficiently. The Assistant GM responsibilities include leading front of house guest services, managing vendors, processing payroll, and supervising/managing restaurant staff performance. To be successful in this role, the Assistant GM should be familiar with restaurant operations, able to minimize operating costs while maintaining high quality, boost team member retention, and be available to work within restaurant hours, including weekends and holidays. Assistant GMs should also have an excellent understanding of what it takes to provide superior customer service and know how to deliver a positive dining experience for Anna's House guests.

The Restaurant Assistant General Manager assists the Restaurant General Manager in the management of the restaurant to brand standards in accordance with Company Policies and Procedures. The Assistant GM manages operations with passion, integrity, and knowledge while promoting the culture and values of Anna's House. The Restaurant AGM also trains and develops team members to meet performance standards and shares responsibility for the achievement of designated guest, profit, sales, and P&L targets.

Responsibilities

Assist the General Manager in leading the day-to-day restaurant operations
Supervise front of house team members and provide assistance to heart (back) of house team members, as needed
Coordinate communication between front of the house and back of the house staff
Monitor compliance with safety and hygiene regulations to ensure the restaurant exceeds standards in food quality, safety, and cleanliness
Prepare shift schedules
Process payroll for all restaurant staff as needed
Calculate future needs in food, kitchenware, and equipment, and place orders, as needed
Monitor and understand daily, weekly, and monthly costs and revenue
Assist in managing store vendors and invoices
Work with management personnel to set targets and incentives to increase profitability of restaurant
Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
Assist General Manager by providing coaching and feedback to staff and assess performance on an ongoing basis
Support new employees' proper onboarding (scheduling, trainings, and ordering uniforms)
Gather guests' feedback and recommend improvements to our menus and service
Perform other related duties as assigned

Requirements

Education

High school diploma required

Certification in hospitality is a plus

Experience

Proven work experience as a Restaurant Assistant Manager, Restaurant Supervisor, Restaurant Manager, or similar role
Familiarity with restaurant management software preferred (e.g. Aloha, Pulse, Restaurant 365, OpenTable)

Skills

Strong leadership, motivational, and people skills to lead and manage a team in a fast-paced environment and high-temperature kitchen
Able to follow directions and delegate duties as needed
Good math and reporting skills
Excellent customer service abilities
Excellent communication and attention to detail

Working Environment

Ability to stand exposure to extreme heat, steam, and cold present in a kitchen environment
Ability to walk and stand for prolonged periods
Ability to bend, stoop, and lift frequently
Must be able to lift, carry, and place up to 40 pounds at a time
Available to work in shifts, including early mornings, weekends, and/or mid afternoon

Benefits

$52,000 - $62,000 annual salary
Excellent working hours
No Night Shifts
Schedule typically 5 days a week
Full-time positions eligible for health, dental, vision, 401(k), life insurance, PTO, and College Tuition Discounts
Future growth opportunities

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