Job Search Assistant
Care Management Navigator
RUSH Copley Medical Center • Aurora, IL 60504 • Posted 3 days ago
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Care Management Navigator at RUSH Copley Medical Center is responsible for assisting nurses and social workers in providing outreach efforts to a group of patients. This role involves sharing knowledge and education to empower patients and improve their ability to navigate services and systems, utilizing the established care management model. The navigator will also liaise with multiple departments, agencies, and provider offices, coordinate transportation for patients as needed, and assist with clerical tasks and patient safety.
Responsibilities
- Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
- Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
- Provide all applicable patients with IMM and Moon forms as required by regulation.
- Document all correspondence in electronic medical records as necessary.
- Liaison to multiple departments, agencies and provider offices.
- Coordinate transportation for all patients as needed
- Answers phones courteously and takes messages completely and accurately.
- Data tracking
- Prepare and deliver routine correspondence/medical records to referring agencies and primary care providers in accordance with policy.
- Aid with insurance as needed, including helping patient connect with resources for enrollment, conducting verification of insurance plans, assisting patients with re-determination, and others as needed.
- Follows all safety precautions for patients: patient identification by the use of two patient identifiers.
Qualifications
Required
- High School degree or equivalent required
- Associates degree preferred
- Excellent oral communications to solicit information and communicate effectively
- Knowledge of Microsoft Office
- Written, verbal and exceptional interpersonal communication skills
- Prefer knowledge of medical terminology
- Ability to multitask
- Ability to function independently, to organize, and be self-motivated
Full Job Description
Position Summary: The Patient Care Navigator is responsible for assisting nurses and social workers to provide outreach efforts to a group of patients from a patient list. The Patient Navigator will share knowledge and education to empower patients and improve their ability to navigate services and systems. This role will utilize the established model of care management. The individual who holds this position exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures, including complying with all Rush University Medical Center Customer Service Standards.
Position Performance Area/Expectations:
Care Management Navigation
• Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
• Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
• Provide all applicable patients with IMM and Moon forms as required by regulation.
• Document all correspondence in electronic medical records as necessary.
• Liaison to multiple departments, agencies and provider offices.
• Coordinate transportation for all patients as needed
Clerical
• Answers phones courteously - in a timely manner and takes messages completely and accurately.
• Data tracking
• Prepare and deliver routine correspondence/medical records to referring agencies and primary care providers in accordance with policy.
• Aid with insurance as needed, including helping patient connect with resources for enrollment, conducting verification of insurance plans, assisting patients with re-determination, and others as needed.
Patient Safety
• Follows all safety precautions for patients: patient identification by the use of two patient identifiers.
Position Requirements:
• High School degree or equivalent required Associates degree preferred
• Must have excellent oral communications in order to solicit information and communicate effectively
• Knowledge of Microsoft Office
• Written, verbal and exceptional interpersonal communication skills
• Prefer knowledge of medical terminology
• Ability to multitask
• Ability to function independently, to organize, and be self-motivated
Position Performance Area/Expectations:
Care Management Navigation
• Daily monitoring of a list of inpatient discharges, ER discharges, and referrals.
• Provide outreach for all patients due for follow up and new patient appointments according to policy and procedures.
• Provide all applicable patients with IMM and Moon forms as required by regulation.
• Document all correspondence in electronic medical records as necessary.
• Liaison to multiple departments, agencies and provider offices.
• Coordinate transportation for all patients as needed
Clerical
• Answers phones courteously - in a timely manner and takes messages completely and accurately.
• Data tracking
• Prepare and deliver routine correspondence/medical records to referring agencies and primary care providers in accordance with policy.
• Aid with insurance as needed, including helping patient connect with resources for enrollment, conducting verification of insurance plans, assisting patients with re-determination, and others as needed.
Patient Safety
• Follows all safety precautions for patients: patient identification by the use of two patient identifiers.
Position Requirements:
• High School degree or equivalent required Associates degree preferred
• Must have excellent oral communications in order to solicit information and communicate effectively
• Knowledge of Microsoft Office
• Written, verbal and exceptional interpersonal communication skills
• Prefer knowledge of medical terminology
• Ability to multitask
• Ability to function independently, to organize, and be self-motivated
Search for other jobs like this one:
Search for popular related roles:
Medical Navigator jobs in Aurora, ILClinical Care Navigator jobs in Aurora, ILHealth Navigator/Care Coordinator jobs in Aurora, ILMedical Assistant Care Navigator jobs in Aurora, ILClinic Care Navigator jobs in Aurora, ILPatient Care Navigator I jobs in Aurora, ILCare Navigator - Care Management jobs in Aurora, ILCare Navigator jobs in Aurora, ILCare Manager/Caregiver jobs in Aurora, ILPatient Care Navigator jobs in Aurora, IL
Search nearby locations hiring for this role:
Care Management Navigator jobs in Oak Park, ILCare Management Navigator jobs in Gilberts, ILCare Management Navigator jobs in Lockport, ILCare Management Navigator jobs in Alsip, ILCare Management Navigator jobs in Glendale Heights, ILCare Management Navigator jobs in South Elgin, ILCare Management Navigator jobs in Lyons, ILCare Management Navigator jobs in Justice, ILCare Management Navigator jobs in Clarendon Hills, ILCare Management Navigator jobs in Yorkville, IL