Certified Pharmacy Technician - Phone Support

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Help health care providers and patients by phone; answering questions and requests.
• Communicates with patients and physician office staff to coordinate medication refill deliveries.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

Qualifications

Required

• Good interpersonal skills
• Excellent verbal, written and customer service skills
• Ability to work independently, meet deadlines and be flexible
• Good organizational skills and detail oriented
• Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology
• Ability to perform tasks accurately and efficiently when inputting information
• Licensed/registered pharmacy technician or as required by state law
• Basic math and analytical skills
• Intermediate typing/keyboarding skills
• High school or equivalent
• 1+ years of experience as a Pharmacy Technician
• Pharmacy Technician certification