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Front Desk Associate
AKAM • Hallandale Beach, FL • Posted today via LinkedIn
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In-person • Full-time • Entry Level
Job Highlights
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The Front Desk Associate at AKAM supports the property by managing all visitors’ operations and reception responsibilities, including answering and routing calls, assisting with administrative functions, and working on special projects as needed. This role requires strong administrative, customer service, and communication skills, as well as proficiency in Microsoft Office.
Responsibilities
- Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
- Greet and announce visitors in a professional and courteous manner.
- Maintains a safe and clean reception area and conference rooms.
- Handle inquiries from clients and tenants.
- Assist Agents with mailings.
- Work on special projects as assigned.
Qualifications
Required
- HS Diploma
- Proficient with Microsoft MS programs; Word, Outlook, and Excel
- Strong verbal communication skills
- Must have strong time management skills and be able to work well in a fast-paced environment.
- Must be able to lift to 30 lbs
Preferred
- Administrative experience
- Customer Service
- Effective written and verbal skills.
- Microsoft Office experience
- Strong communication skills
- Organizational abilities
- Data entry skills
- Bilingual
About AKAM
AKAM is a leading company in the residential property management industry, serving clients in the NYC area and South Florida. With over 40 years of experience, they offer highly personalized and attentive services, utilizing state-of-the-art technology and a focus on hospitality to enhance property values and provide exceptional service to residents and Board members. AKAM's commitment to transparency, communication, and top talent from the hospitality sector sets them apart in redefining service standards in property management.
Full Job Description
About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.
Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.
We have two different schedules:
7am-3pm
3:15pm-11:15pm
Responsibilities include, but are not limited to:
- Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
- Greet and announce visitors in a professional and courteous manner.
- Maintains a safe and clean reception area and conference rooms.
- Handle inquiries from clients and tenants.
- Assist Agents with mailings.
- Work on special projects as assigned.
Qualifications:
- Administrative experience
- Customer Service
- Effective written and verbal skills.
- Microsoft Office experience
- Strong communication skills
- Organizational abilities
- Data entry skills
Requirements:
- HS Diploma is required
- Proficient with Microsoft MS programs; Word, Outlook, and Excel
- Strong verbal communication skills
- Must have strong time management skills and be able to work well in a fast-paced environment.
- Must be able to lift to 30 lbs
- Bilingual a plus
AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.
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