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MULTI-UNIT TEAM LEADER

H&R Block, Inc. • Saint Marys, PA 15857 • Posted 1 day ago

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In-person • Full-time • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a Multi-Unit Team Leader at H&R Block, you will lead three tax offices, providing leadership and development to customer-centric teams to accelerate their seasonal tax business. This role involves managing associates, delivering an outstanding client experience, and achieving office-related growth objectives. Prior tax preparation experience is not required, and the position starts with a flexible part-time schedule during the fall ramp-up for the busy tax season, transitioning to full-time from January to April.

Responsibilities

  • Provide leadership over three H&R Block tax offices.
  • Manage customer-centric teams to accelerate their seasonal tax business.
  • Serve as the front-line manager responsible for leadership and development of associates.
  • Deliver an outstanding client experience.
  • Achieve all office related growth objectives for three tax offices.

Qualifications

Required

  • People management experience.
  • Passion for helping people.

Preferred

  • Prior tax preparation experience.

Full Job Description

Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Joining us as a Multi-Unit Team Leader, you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.
You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.
You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.