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Heartland Veterinary Partners LLC • BOXFORD, MA 01921 • Posted 1 day ago
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The Client Service Representative at Heartland Veterinary Partners LLC is responsible for providing an exceptional experience to clients during every interaction, performing practice administrative tasks such as record maintenance and appointment tracking, and managing practice reception and veterinary medical records. This role requires practical knowledge of practice processes, services, and veterinary record requirements to ensure every patient is well-cared for and every client has an exceptional experience.
Since the 1960s, we've been taking care of pets and their people in our local community.
As a respected veterinary hospital, everything we do, from the careful design of our hospital to the selection of our staff, is done to ensure the comfort and well being of our patients and their owners. It is our goal to educate and involve clients in developing an individualized preventative health care plan that is best for their special companions. Because we are a family owned practice, our sta
Position Purpose:Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Credentialed Technician Competencies:
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range: USD $19.00 - USD $21.00 /Hr.Search for other jobs like this one:
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