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Maintenance Technician II
Marriott International, Inc • Detroit, MI 48243 • Posted 2 days ago
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In-person • Full-time • Mid Level
Job Highlights
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The Maintenance Technician II at Marriott International, Inc. is responsible for responding to guest repair requests, performing preventative maintenance on tools and equipment, and maintaining maintenance inventory. This role requires a technical or vocational school degree, at least 2 years of related work experience, and involves physical activities such as carrying equipment, moving up and down stairs, and reaching overhead. The position emphasizes safety, professionalism, and teamwork in a luxury hotel environment.
Responsibilities
- Respond and attend to guest repair requests.
- Communicate with guests/customers to resolve maintenance issues.
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
- Visually inspect tools, equipment, or machines.
- Carry equipment (e.g., tools, radio).
- Identify, locate, and operate all shut-off valves for equipment.
- Maintain maintenance inventory and requisition parts and supplies as needed.
- Record information for unfinished calls prior to shift change.
- Follow all company and safety and security policies and procedures.
- Welcome and acknowledge all guests according to company standards.
- Ensure adherence to quality expectations and standards.
- Develop and maintain positive working relationships with others.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move up and down stairs, service ramps, and/or ladders.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Qualifications
Required
- Technical, Trade, or Vocational School Degree.
- At least 2 years of related work experience.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Ability to move up and down stairs, service ramps, and/or ladders.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
About Marriott International, Inc
Marriott Bonvoy, a loyalty program by Marriott International, offers benefits such as free nights, room upgrades, and exclusive perks to its members. Marriott International, founded in 1927, operates over 7,500 properties worldwide, providing luxury, premium, and select-service hotels, along with timeshare properties. The company has a strong market presence, competing with major hotel chains and continuously expanding through acquisitions and partnerships.
Full Job Description
Job Number 24165708
Job Category Engineering & Facilities
Location Detroit Marriott at the Renaissance Center, 400 Renaissance Dr W, Detroit, Michigan, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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