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Branch Operations Intern

Santander Holdings USA Inc • Rehoboth, MA • Posted today

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In-person • Full-time • $52,000/yr • Temporary • Internship

Job Highlights

Using AI ⚡ to summarize the original job post

This position is a 10-week Summer Internship at Santander Holdings USA Inc, aimed at undergraduate students with an anticipated graduation date between December 2025 and May 2026. The intern will support the Branch Operations Process and Strategy Team within Retail Banking and Transformation, focusing on the Control Monitoring Team. This role involves identifying, remediating, and escalating control breaks through defect reporting and a detailed process review workflow tool.

Responsibilities

  • Support the Control Monitoring Team as a first line Quality Control and Monitoring function for the Retail Branch Network.
  • Identify, remediate, and escalate control breaks using defect reporting.
  • Utilize a detailed process review workflow tool.

Qualifications

Required

  • Undergraduate student with an expected graduation date between December 2025 - Spring 2026
  • Major in Business or related field
  • Cumulative GPA of 3.0 or above
  • Excellent written and verbal English language skills
  • Experience with Excel and PowerPoint
  • Strong analytical and problem-solving skills
  • Adaptability to work in a fast-paced market environment
  • Solid professional and personal work ethic
  • Ability to work independently on special projects
  • Ability to work in an environment that supports employees from all backgrounds and fosters an environment of inclusion

About Santander Holdings USA Inc

Santander US is a leading financial institution in the United States, offering a wide range of financial products and services to individuals, businesses, and institutional customers. It operates as a subsidiary of Banco Santander, a multinational banking and financial services company headquartered in Spain. Santander US focuses on digital transformation, strategic acquisitions, and partnerships to enhance customer experience and strengthen its market position.

Full Job Description

Branch Operations InternEast Providence, United States of AmericaSummary of Responsibilities:

This position is for a 10-week Summer Internship. The Retail Banking & Transformation Intern will support our Branch Operations Process and Strategy Team within Retail Banking and Transformation.

This 2025 Summer Internship is for undergraduate students who have an anticipated graduation date between December 2025 and May 2026.

This internship position is located in:

Florham Park, NJ or East Providence, RI

Before applying, please keep in mind that our internship program does not offer any relocation assistance.

To learn more about our summer internship program and the activities included, please visit https://www.santandercareers.com/students.

Essential Functions:

The intern will support our Control Monitoring Team who serves as a first line Quality Control and Monitoring function for the Retail Branch Network. The Team is responsible for identifying, remediating, and escalating control breaks by using defect reporting and a detailed process review workflow tool.

Requirements:

An undergraduate student with an expected graduation date between December 2025 - Spring 2026
Major in Business or related field
A cumulative GPA or 3.0 or above
Excellent written and verbal English language skills
Experience with Excel and PowerPoint
Strong analytical and problem-solving skills
Adaptability to work in a fast-paced market environment
Solid professional and personal work ethic
Ability to work independently on special projects
Ability to work in an environment that supports employees from all backgrounds and fosters an environment of inclusion.

Working Conditions:

Extended working hours may be required as dictated by management and business needs.
Travel to multiple facilities may be required.
May be required to lift, push, or pull materials weighing up to twenty (20) pounds.
May be required to sit and review information on a computer screen for long periods of time.
May require repetitive motions of the hands and wrist related to writing and typing at an electronic keyboard.
Corporate / satellite office role.

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $52,000 - $52,000/year



Primary Location: East Providence, RI, Santander Way


Other Locations: Rhode Island-East Providence,New Jersey-Florham Park


Organization: Santander Bank N.A.