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Heartland Veterinary Partners LLC • Rochester, MN 55903 • Posted 1 day ago
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The Client Service Representative at Broadway Veterinary Hospital is responsible for providing an exceptional experience to clients during every interaction, performing practice administrative tasks such as record maintenance, appointment tracking, and managing practice reception. This role involves engaging with clients, managing practice reception, maintaining veterinary medical records, handling accounts, cash processing, data entry, and ensuring all activities and interactions result in the highest level of client satisfaction.
Broadway Veterinary Hospital opened in June 2007. The team has a combined total of 45 years of clinical experience and practices thorough and compassionate veterinary medicine, surgery, and dentistry.
Recognizing that every pet is unique, we will spend the time necessary to provide the options and information needed to give your pets the best possible care at an affordable price.
Position Purpose:Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Credentialed Technician Competencies:
Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range: USD $16.00 - USD $19.00 /Hr.Search for other jobs like this one:
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