Wegmans • Williamsville, NY 14221 • Posted 2 days ago
Tailored resume, cover letter, and cheat sheet
Using AI ⚡ to summarize the original job post
Wegmans is seeking an entry-level Customer Service Manager passionate about collaboration, leadership, and excellence. This role involves coordinating and troubleshooting daily activities of customer service employees, participating in store management duties, and leading a team towards success. The position offers a dynamic work environment with a varied schedule, including nighttime hours, and acts as a liaison between different store areas. The ideal candidate will thrive in a fast-paced setting, possess strong computer skills, and have the ability to multitask effectively.
About Wegmans
Wegmans Food Markets is a prominent supermarket chain in the United States, offering a wide range of products including fresh produce, groceries, bakery items, meats, seafood, dairy products, and household goods. Known for its high-quality products and exceptional customer service, Wegmans operates over 100 stores in multiple states and has in-store cafes, delis, and pharmacies. The company has a strong brand presence, customer loyalty, and is consistently recognized as one of the best companies to work for in the U.S.
Were looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you!
What will I do?
Required Qualifications
Preferred Qualifications
At Wegmans, weve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, weve got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. Were proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employees individual needs with the needs of our business and each department.
Comprehensive benefits*
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazines list of the 100 Best Companies to Work For. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you loveand love what you do.
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: