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Customer Service/Provider Representative

Automated Health Systems • Remote • Posted 5 days ago via ZipRecruiter

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Remote • Part-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Automated Health Systems is seeking part-time Customer Service Representatives for their work-from-home call center. The role involves providing customer service and support to vulnerable populations, with a focus on Medicaid or Healthcare insurance. Training is provided, and the position requires strong PC proficiency, a minimum of two years' call center or customer service experience, and a high school diploma or GED. An Associate's Degree in a related field is preferred.

Responsibilities

  • Provide customer service and support to vulnerable populations.
  • Work with multiple business systems.
  • Adhere to a professional environment with a business casual dress code.
  • Work shifts between 8 AM and 8 PM Monday through Friday.

Qualifications

Required

  • Strong PC proficiency.
  • Minimum two years’ experience in a call center environment and/or customer service position.
  • High School Diploma/GED.
  • Medicaid or Healthcare insurance experience preferred.

Preferred

  • Associate's Degree in social or behavioral sciences or related field.

About Automated Health Systems

Automated Health Systems is a leading brand in health service management, specializing in promoting and managing optimal health care services for low-income families and communities. They offer business process outsourcing, contract expertise, and innovative solutions to deliver personalized and culturally sensitive outreach and education for public health programs. Join their team for rewarding career opportunities in the health care industry.

Full Job Description

Job Description

Job Description

Automated Health Systems has part time customer service call center positions available.

This position is work from home - All necessary equipment provided for work at home.

You will PICK UP PC at our office in McCandless Township, PA.

Paid training provided

Work in a professional environment with business casual dress code. Shifts available between 8 AM and 8PM Monday through Friday.

  • Medicaid or Healthcare insurance experience is preferred,
  • Strong PC proficiency and ability to work with multiple business systems required.
  • Minimum two years’ experience in a call center environment and/or customer service position required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

EOE

Company Description
Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.

Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r\n\r\nOur mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r\n\r\nWe provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.\r\n\r\nSince our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.