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Customer Service Representative

Titan Management Inc • Los Angeles, CA 90046 • Posted 3 days ago via ZipRecruiter

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

This entry-level position at Titan Management Inc focuses on customer retention and acquisitions for clients across various industries. The role involves direct customer interaction, team coordination, and executing unique advertising strategies. The position is not based in a call center and offers training in marketing, branding, and direct marketing campaign logistics.

Responsibilities

  • Work directly with the Customer Service Representative team members in customer coordination, customer inquiries, and team development
  • Provide onsite and in-field enrollment services to clients including sales, promotional services, and customer service on products offered
  • Trained to successfully run an operation for our major sectors and create logistics for our direct marketing campaigns
  • Have pleasant, one on one customer interaction based on leads provided by the client
  • Gain knowledge of other fields such as marketing and branding strategy of all new clients the company acquires
  • Apply knowledge of the product and brand to develop customized marketing strategies

Qualifications

Required

  • High school diploma or general education degree (GED)
  • Minimum of six months of customer service, sales or related experience
  • Ability to effectively present information to customers, clients, and other employees
  • Entrepreneur spirit and self-motivated
  • Mastery of good habits and professionalism
  • Superior organizational skills - able to manage multiple priorities simultaneously

Full Job Description

Job Description

Job Description

Our business quickly made a splash in our drive for pure success. We specialize in customer retention and customer acquisitions for our clientele. Our clients span a wide variety of industries. This is an entry-level opening NOT in a call center environment.

Within a short period of time, we were perceived as a premier promotional provider. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.

We Train Our Customer Services Representative To:

  • Work directly with the other Customer Service Representative team members in customer coordination, customer inquiries, and team development
  • Provide onsite and in-field enrollment services to clients including sales, promotional services, and customer service on products offered
  • Trained to successfully run an operation for our major sectors and create logistics for our direct marketing campaigns
  • Have pleasant, one on one customer interaction based on leads provided by the client.
  • Gain knowledge of other fields such as marketing and branding strategy of all new clients the company acquires
  • Apply knowledge of the product and brand to develop customized marketing strategies

Customer Services Representative Qualifications:

  • High school diploma or general education degree (GED); or a minimum of six months of customer service, sales or related experience
  • Ability to effectively present information to customers, clients, and other employees
  • Entrepreneur Spirit and someone who is self-motivated
  • Mastery of good habits and professionalism
  • Superior organizational skills - able to manage multiple priorities simultaneously

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