Medical Assistant (Front and Back Office) for Clinical Trials

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Perform routine clinical tasks to support medical staff, including ECG and vital signs collection
• Assist Clinical Research Coordinators with preparing for and conducting visit assessments
• Assist Laboratory Coordinators with blood draws/specimen collection and/or processing, packing, and shipping as needed
• Study medication administration (oral, IM, SQ, etc), if qualified
• Excellent customer service skills with a positive attitude
• Communicate professionally with all incoming/outgoing calls and logging messages
• Respond to inquiries via telephone and fax
• Perform data entry, including routine updates of trial management system
• Filing and retrieve patient documents, record and reports
• Maintain office inventory supplies and medication samples
• Perform reception duties, including greeting and registration of patients and guests, answering phones, routing calls/messages, and checking voicemails
• Communicate with back office research staff regarding patient statues
• Arrange patient transportation and manage patient stipend payments
• Perform data entry for trial management
• Print, distribute, and save faxes and emails
• Archive study documents
• Other miscellaneous tasks as needed

Qualifications

Required

• MA and/or CPT certification
• Minimum 6 months phlebotomy experience
• Ability to perform a phlebotomy and/or clinical skills test during interview
• Comfortable working with a psychiatric patient population
• Strong organizational skills
• Ability to thrive in a fast-paced environment
• Pleasant telephone voice
• Detail oriented
• Ability to manage multiple projects, including multi-tasking, prioritizing, and working independently
• Proficiency on a computer and ability to operate EMR system
• Familiarity with HIPAA laws and patient confidentiality