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Front Desk Coordinator
Robert Half • Philadelphia, PA 19104 • Posted 11 days ago via ZipRecruiter
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In-person • Full-time • $19.00-$20.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
We are offering a short-term contract employment opportunity in Philadelphia, Pennsylvania for a Front Desk Coordinator. The role operates within the healthcare industry, focusing on administrative assistance, customer service, and data entry. As the primary point of contact, the Front Desk Coordinator is responsible for scheduling and confirming appointments, verifying insurance eligibility, and managing administrative tasks.
Responsibilities
- Act as the primary point of contact, greet and check in patients for their appointments
- Handle scheduling and confirmation of appointments
- Verify insurance eligibility for patients
- Accurately enter patient payment, insurance, and demographic information into our system
- Answer and direct phone calls to the appropriate department or personnel
- Perform additional administrative tasks and projects as required
- Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks
- Provide concierge services, offering a high level of customer service
- Manage multi-line phone system, ensuring effective communication
- Organize files and maintain an efficient and orderly front desk area
Qualifications
Required
- Minimum of 1 year of experience in a similar role
- Proficiency in administrative assistance
- Experience with answering multi-line phone systems
- Familiarity with concierge services
- Proven customer service skills
- Ability to perform data entry tasks with high accuracy
- Strong interpersonal skills for effective communication
- Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
- High school diploma or equivalent education level
- Willingness to work on-site and during business hours
- Flexibility to handle various tasks and adapt to unexpected situations
- Ability to work in a team and contribute to a positive work environment
- Strong attention to detail and ability to multitask
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
Full Job Description
Job Description
We are offering a short-term contract employment opportunity in Philadelphia, Pennsylvania for a Front Desk Coordinator. The Front Desk Coordinator role operates within the healthcare industry and requires an individual skilled in administrative assistance, customer service, and data entry. As a Front Desk Coordinator, you will be the first point of contact for our patients, scheduling and confirming appointments, verifying insurance eligibility, and managing administrative tasks.
Responsibilities:
• Act as the primary point of contact, greet and check in patients for their appointments
• Handle scheduling and confirmation of appointments
• Verify insurance eligibility for patients
• Accurately enter patient payment, insurance, and demographic information into our system
• Answer and direct phone calls to the appropriate department or personnel
• Perform additional administrative tasks and projects as required
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks
• Provide concierge services, offering a high level of customer service
• Manage multi-line phone system, ensuring effective communication
• Organize files and maintain an efficient and orderly front desk area.
• Must have a minimum of 1+ year of experience in a similar role
• Proficiency in administrative assistance
• Experience with answering multi-line phone systems
• Familiarity with concierge services
• Proven customer service skills
• Ability to perform data entry tasks with high accuracy
• Strong interpersonal skills for effective communication
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining a neat workspace
• High school diploma or equivalent education level
• Willingness to work on-site and during business hours
• Flexibility to handle various tasks and adapt to unexpected situations
• Ability to work in a team and contribute to a positive work environment
• Strong attention to detail and ability to multitask.
Please contact Hayley Master at 215.568.4580 about this opportunity and reference Job #03720-0013066523
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