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Remote Customer Service Representative
My Modern Desk ā¢ Remote ā¢ Posted 5 days ago via ZipRecruiter
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Remote ā¢ Full-time ā¢ $19.00-$25.00/hr ā¢ Entry Level
Job Highlights
Using AI ā” to summarize the original job post
My Modern Desk is seeking a Remote Customer Service Representative to join their team. The role involves helping customers by providing product and service information, resolving technical issues, and handling inquiries and complaints. This is a remote, work from home position.
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications
Required
- Previous experience in customer service is preferred
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Full Job Description
Job Description
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This is a remote, work from home position.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
āQualifications:
- Previous experience in customer service is preferred but not required
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Pay ranges from $19-25 per hour and includes full benefits!
Apply today!
Company Description
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