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Customer Service Rep

Arizona Tile, LLC. • Los Angeles, CA • Posted 5 days ago via ZipRecruiter

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In-person • Full-time • $16.00-$22.00/hr • Entry Level

Job Highlights

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Arizona Tile, a premier importer of natural stone and ceramic tile in the Western states, is seeking a Customer Service Representative for their Sun Valley location. This role involves assisting retail customers and contractors with selecting and ordering material, using creativity to help with design ideas, and entering orders via a computer program. The position offers a non-commissioned sales salary ranging from $16 to $22 per hour, depending on experience, with product training provided.

Responsibilities

  • Assist retail customers and contractors in person and over the phone to select and order material.
  • Use creativity to help customers' design ideas come to life.
  • Select stone slabs, tile, and/or decorative pieces for various transformation possibilities.
  • Enter orders via a computer program within a Microsoft Windows environment.
  • Provide the best buying experience available.

Qualifications

Required

  • Ability to work flexible hours, including Saturdays
  • 2+ years retail sales skills in a professional environment
  • Prior experience working with stone, granite, or slabs
  • Basic computer skills working within Windows environment
  • High School diploma or equivalent

Full Job Description

Job Description

Job Description

Arizona Tile, the premier importer of natural stone and ceramic tile, in 10 Western states, has a solid reputation as an industry leader in both products and customer service. We have been privately owned and operated for 45 years.

We have an immediate opening for a Customer Service Representative in our beautiful Sun Valley location. In this position you will assist retail customers and contractors, both in person and over the phone, to select and order material that meets their needs. Use your creativity to help our customers’ design ideas come to life. You will work with customers to select stone slabs, tile and/or decorative pieces that will transform their kitchen, master bath or any other numerous possibilities. Orders are entered via a computer program within a Microsoft Windows environment. You will be providing the best buying experience available. This is a non-commissioned sales position earning $16 to $22 per hour, DOE. Product training will be provided.

Requirements:

  • Ability to work flexible hours, including Saturdays
  • 2+ years retail sales skills in a professional environment.
  • Prior experience working with stone, granite or slabs.
  • Basic computer skills working within Windows environment.
  • High School diploma or equivalent.

Expectations:

  • Demonstrate a positive attitude of cooperation and respect with co-workers and clients.
  • Exceptional customer service skills with the ability to provide individualized service.
  • Ability to work independently as well as part of a team.
  • Self-starter who proactively finds solutions to customers’ needs.
  • Excellent communication skills including verbal, written and telephone.

Arizona Tile Benefits offered:

  • Competitive wage, depending on experience
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • 401(k) Retirement Plan, with discretionary employer match
  • Paid Time Off (PTO) accrues each pay period. Plus 48 hours SICK time granted annually
  • Employee discount on tile and slabs
  • On the job training on tile and granite products
  • Company is privately owned and operated for 45 years

Does this sound like something you will enjoy? Then don’t delay, apply now to be considered for this exciting opportunity. Arizona Tile is proud to be an Equal Opportunity Employer. Drug Screen required. E-Verify

Arizona Tile is the premier importer of natural stone and porcelain tile, in 10 Western states. We have a solid reputation as an industry leader in both products and customer service. You must apply at https://jobs.arizonatile.com/ to be considered for this exciting opportunity.

Arizona Tile is proud to be an Equal Opportunity Employer. Drug Screen required.

Company Description
Arizona Tile was founded in 1977, with the idea that goodwill towards others is just good business. Since then Arizona Tile has grown to have locations in 10 Western states. As we have been in the stone and tile business for over 45 years, our relationships with international quarries and factories allow us to be at the forefront of new product developments. Arizona Tile is committed to supporting our employees in providing an extraordinary experience for our customers as we showcase our wide range of materials.

Company Description

Arizona Tile was founded in 1977, with the idea that goodwill towards others is just good business. Since then Arizona Tile has grown to have locations in 10 Western states. As we have been in the stone and tile business for over 45 years, our relationships with international quarries and factories allow us to be at the forefront of new product developments. Arizona Tile is committed to supporting our employees in providing an extraordinary experience for our customers as we showcase our wide range of materials.