Financial Services Representative

Job Highlights

Using AI ⚡ to summarize the original job post

Responsibilities

• Handle and respond to inbound patient calls promptly and professionally.
• Utilize Allscripts, Cerner Technologies, CRM, Crystal Reports, and Dentrix Dental Software to manage patient data.
• Process authorizations for patient services, ensuring accuracy and compliance with healthcare regulations.
• Monitor and manage patient charts and graphs for data tracking and reporting purposes.
• Perform billing functions, ensuring accurate and timely invoicing for services rendered.
• Support the benefit functions, providing necessary information to patients regarding their healthcare benefits.
• Maintain a high level of customer service, addressing and resolving patient inquiries efficiently.
• Maintain accurate customer records, ensuring all patient data is up-to-date and accessible.
• Manage the processing of customer credit applications, adhering to industry standards and regulations.
• Assist in other responsibilities as required, fostering a collaborative and efficient workplace environment.

Qualifications

Required

• Experience in answering inbound calls professionally and effectively
• Knowledge in creating and interpreting charts and graphs
• Excellent communication and interpersonal skills
• High attention to detail and ability to multitask effectively
• Strong organizational skills, with the ability to prioritize workloads and meet deadlines
• Must be patient-focused with a commitment to providing high-quality service
• Must have the ability to work in a fast-paced environment and adapt to rapid change
• Knowledge of medical terminology is desirable
• Must be able to maintain confidentiality in all aspects of the job.

About Robert Half

Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.