NYY STEAK • New York, NY 10451 • Posted 7 days ago via ZipRecruiter
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The Host at Hard Rock Cafe is the initial contact with guests, ensuring a positive experience from the front door. Responsibilities include opening doors, welcoming and thanking guests, answering questions, maintaining a clean waiting area, assisting servers and managers, and creating memorable experiences through entertainment and engagement. The role requires a high level of organization, attention to detail, and a positive attitude towards guests and co-workers.
Overview
With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.
Responsibilities
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
SKILLS
PHYSICAL DEMANDS
ADDITIONAL REQUIREMENTS
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