Shift Manager

Position: Shift Manager

The Restaurateur Group, a Dunkin' Franchisee

Shift: Varies, but mainly late afternoon and evening shifts.

Pay range is $15.00 - $17.00 per hour, not including tips. While there is no guarantee, tips usually add $2.00-$3.00 per hour.

Job Description:

We are seeking a reliable and motivated individual to join our team as a Shift Manager. In this role, you will be responsible for overseeing the operations of our restaurant. The Shift Manager will work closely with the general manager to ensure that daily operations run smoothly and efficiently.

Responsibilities:

- Supervising and coordinating the activities of employees during the shift
- Ensuring that all team members adhere to company policies and procedures
- Training and coaching team members to ensure high levels of customer service
- Handling customer inquiries and resolving any issues that may arise
- Maintaining a clean and organized work environment
- Assisting in the training of new employees
- Performing opening and closing duties as necessary
- Providing regular feedback to the general manager on shift performance and areas for improvement

Qualifications:

- Previous experience in a supervisory role, preferably in the food service industry
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and make decisions under pressure
- Strong leadership skills and the ability to motivate and coach a team
- Knowledge of basic business operations, including inventory management and customer service
- Availability to work flexible hours, including evenings and weekends
- Must be 18 years or older

If you are a passionate and dedicated individual with a strong work ethic, we encourage you to apply for the position of Shift Manager. Join our team and help us deliver a great experience to our customers every day.