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Account Manager - State Farm Agent Team Member
Chad Kirk - State Farm Agent • Remote • Posted 8 days ago via ZipRecruiter
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Remote • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
As a Customer Service Manager with Chad Kirk - State Farm Agent, you will be responsible for generating exceptional client experiences through attention to detail, customer service skills, and a desire to help people. This role involves resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community. The position offers internal growth opportunities for driven and sales-minded candidates.
Responsibilities
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
Qualifications
Required
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
About Chad Kirk - State Farm Agent
Chad Kirk State Farm Insurance Agency in Forney, TX offers a wide range of insurance products and services, including auto, life, home, renters, business, and health insurance. They also provide banking services and home loans through trusted partners. With over 60 years of experience, the dedicated team led by agent Chad Kirk focuses on exceptional customer service and personalized insurance solutions.
Full Job Description
Job Description
As a Account Manager - State Farm Agent Team Member with Chad Kirk - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
- Dedicated to the sales process.
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- The desire to make money
- Base salary plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
This is a remote position.
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