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Hotel Front Desk Agent
American Hospitality Partners LLC • Romulus, MI 48174 • Posted 2 days ago via ZipRecruiter
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In-person • Full-time • $13.00-$16.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
We are seeking an enthusiastic Hotel Front Desk Agent to provide pleasant and memorable experiences for our guests. The role involves registering guests, managing reservations, providing information about rooms, rates, and amenities, and communicating with housekeeping staff. This position requires a minimum of 1 year in Hotel Front Desk or other service experience and a high school education. Post-high school education is preferred.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Provide information about our hotel, available rooms, rates and amenities
- Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
- Maintain updated records of bookings and payments
Qualifications
Required
- Minimum of 1 year in Hotel Front Desk or other Service Experience
- Minimum of High School education
Preferred
- Post-High School education
Full Job Description
Job Description
We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you enjoy customer service and have work experience in the hotel industry, we would like to meet you.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Provide information about our hotel, available rooms, rates and amenities
- Communicate with housekeeping staff to ensure all rooms are ready to accommodate guest needs
- Maintain updated records of bookings and payments
- Minimum of 1 year in Hotel Front Desk or other Service Experience
- Minimum of High School education, Post-High School education preferred
Pay: $13.00 - $16.00 per hour
Benefits:
- Employee discount
- Monday to Friday
- Weekends as needed
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