Kunai • Washington, DC • Posted 5 days ago via ZipRecruiter
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As a Project Manager at Kunai, you will partner with the Business Card and Payments team at a leading bank, focusing on creating, validating, and improving processes to make data-driven products more efficient and customer-friendly. This role involves driving process innovation, ensuring audit readiness, and fostering collaboration across multiple departments. The position requires a blend of strong analytical, facilitation, and communication skills, with a focus on continuous improvement and team leadership.
Kunai is a fast-growing digital consultancy focused on banking, payments, and fintech powered by a global network that attracts the best and brightest people from all backgrounds and cultures, driven by innovation and experimentation, spread across almost every single continent. Over the past decade, we've shipped over 150 products for clients that include Visa, American Express, Capital One, WEX, Wells Fargo, Ernst & Young, and TOMS Shoes. Our founders built a previous agency (Monsoon) that was acquired by Capital One in 2015.
As a Project Manager on our team, you'll partner with the Business Card and Payments team at a leading bank, where you'll be at the heart of creating, validating, and improving processes that make data-driven products more efficient and customer-friendly. Your role will be key in driving process innovation, ensuring audit readiness, and fostering collaboration across multiple departments.
What You'll Do:Process Creation and Validation:
Metrics Design and Production:
Data Analysis and Correction:
Customer-Focused Process Improvement:
Continuous Improvement and Audit Readiness:
Influence and Communication:
Documentation and Reporting:
Subject Matter Expertise:
Team Leadership:
This is a hybrid position requiring 2-3 days onsite at the client location in McLean, VA.
At Kunai, we have built deep relationships with our clients. Our bar is high, and our mission is to always exceed our client's expectations. If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you!
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