Host

For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities:

o Welcome guests to the venue
o Provide accurate wait times and monitor waiting lists
o Manage reservations
o Escort customers to assigned dining or bar areas
o Provide menus and announce Waiter/Waitress’s name
o Greet customers upon their departure
o Coordinate with wait staff about available seating options
o Maintain a clean reception area
o Cater to guests who require extra attention
o Answer incoming calls and address customers’ queries
o Assist wait staff as needed

Requirements:

o Previous work experience as a Host preferred but we are willing to train outgoing people the right attitude.
o Understanding of restaurant etiquette
o Familiarity with health and safety regulations
o Experience in managing reservations
o Demonstrable customer-service skills
o Excellent communication skills (via phone and in-person)
o Strong organizational skills with the ability to monitor the entire dining and bar area
o Experience with a Reservation Management System is a plus