Senior Instructional Designer

As the Senior Instructional Designer you will be responsible for creating engaging and effective learning materials for our member-facing employees. You will work closely with cross-functional partners in product, marketing, and planning to design, develop, and train on instructional content that enhances understanding, retention, and application of key information and technology.

Responsibilities:

Content Development

• Design and develop instructional materials, including e-learning courses, video tutorials, user guides, and interactive training modules for our member-facing employees
• Create clear, concise, and engaging content that aligns with learning objectives and user needs
• Ensure all instructional materials are visually engaging and aligned with Facet’s brand

Needs Assessment

• Conduct needs assessments to identify learning gaps and determine training requirements for various department audience
• Collaborate with stakeholders to gather information and insights necessary for effective content development

Instructional Design

• Apply instructional design principles and adult learning theories to create effective and engaging learning experiences
• Develop storyboards, scripts, and prototypes to outline content flow and structure
• Use multimedia tools and software to enhance the delivery of content

Evaluation and Improvement

• Implement assessment and evaluation methods to measure the effectiveness of training programs
• Analyze performance data and use it to continuously improve materials

Cross-Functional Collaboration

• Work closely with department leads, SMEs, product managers, and other stakeholders to ensure the relevance and accuracy of content

Requirements

• Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or related field

• 3+ years of experience in instructional design, preferably within the consumer technology sector
• Familiarity with learning management systems (LMS) and SCORM standards
• Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning theories (e.g., constructivism, cognitivism)
• Proven experience in instructional design, curriculum development, and e-learning development
• Proficiency with authoring tools: Articulate Storyline, Adobe Captivate, or similar platforms
• Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and effectively
• Creative problem-solving skills and attention to detail
• Experience working in a collaborative team environment and managing multiple projects simultaneously
• Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products

Benefits

• $95000-$115,000 base salary + bonus
• Equity
• Flexible PTO
• All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
• Certification reimbursement program
• Work from anywhere in the US