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Agent's Assistant - State Farm Agent Team Member
Kevin Krusenoski - State Farm Agent • Willowbrook, IL 60527 • Posted 2 days ago via ZipRecruiter
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
As an Agent's Assistant at Kevin Krusenoski - State Farm Agent, you will play a crucial role in supporting the agency's operations by implementing and supporting office policies, ensuring smooth customer experiences, and assisting in various administrative tasks. This position requires excellent communication skills, organization, and the ability to work well in a team environment. Experience in customer service, sales, and Windows computer applications is preferred.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained and continuously equipped to successfully meet customer needs and to market relevant products.
Qualifications
Required
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service
- Experience in Windows computer applications
- Able to work in and manage a team environment
- Able to coordinate and collaborate with others to achieve agency goals
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
Preferred
- Experience in managing customer service
- Experience in sales
Full Job Description
Job Description
Job Description
ROLE DESCRIPTION:
As Agent's Assistant - State Farm Agent Team Member with Kevin Krusenoski - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Kevin Krusenoski - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
As Agent's Assistant - State Farm Agent Team Member with Kevin Krusenoski - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Kevin Krusenoski - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
- Excellent communication skills - written, verbal, and listening
- Highly organized and detail-oriented
- Experience in customer service required
- Experience in sales preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Experience in Windows computer applications
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Able to obtain Property and Casualty License
- Able to obtain Life and Health License
- Paid time off (holidays and personal/sick days)
- Hourly plus bonus
- Growth potential/opportunities for advancement within my agency
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