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Canto • Remote • Posted 8 days ago via ZipRecruiter
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As an Implementation Manager at Canto, you will be a subject matter expert for the Canto product, responsible for teaching, implementing, and supporting customers. This role involves high levels of client interaction, technical aptitude, and a strong focus on client satisfaction. You will lead and participate in client meetings, provide go-live support, ensure successful software implementation, and manage projects to ensure customer success.
Position: Implementation Manager
Location: Remote (See eligible states below)
Who we are:
As the leading provider of Digital Asset Management (DAM), Canto helps teams around the world to organize, find, and share important creative files such as images, videos, and other media, by ensuring that assets are stored in a secure, centralized location. Iconic brands like LinkedIn, Godiva, PayPal, and Gymshark trust Canto to empower their creative teams and streamline their workflows.
At Canto, you can expect to join a warm and welcoming team in a business that wants you to succeed. Employee satisfaction is of paramount importance to us, and we show this through a wide range of benefits including working from home, flexible working hours, and additional benefits offered for wellness, food, and home internet. We know how important the role Implementation Manager is to our business and are committed to supporting your personal and professional development.
Job description:
Although we’re proud of our history, we’re just as excited about the future. We want to create a world-class culture and company that attracts, develops, engages, and retains best-in-class talent!
In this position, you will be a subject matter expert for the Canto product. This involves helping to teach, implement, and support our customers on this product. This position requires a high level of client interaction via calls and online meetings, responding to emails promptly.
The right person for this job enjoys working with clients, has a technical aptitude on business applications, has a strong client focus, exhibits the right communication skills, and can consult with clients on how to use products to improve their daily workflow.
Responsibilities:
Qualifications:
What we offer:
What's so great about Canto - Elevate your Journey with Canto:
Start-Up Spirit: Embrace the excitement and flexibility of a growing company.
️ Hands-On Impact: Your work directly contributes to our success.
Learning by Doing: Our growth plans provide real-time learning.
Close-Knit Team: Enjoy a tight-knit, supportive work environment.
Open Communication: We value transparency and open dialogue.
Problem-Solver's Paradise: Apply creativity to real-world challenges.
⚖️ Work-Life Harmony: We respect the balance between personal and professional life.
Growth Opportunities: As we grow, so do opportunities for our team.
Cultural Exchange: Learn from diverse colleagues in a global setting.
This position is eligible for hire in the following states: AZ, CA, CO, CT, FL, GA, IA, ID, IL, MA, MD, ME, MI, MN, MS, NC, NY, OR, PA, SC, TX, UT, WA & WI. Candidates must reside in or be willing to relocate to one of these states at the time of employment. Please note that this list may be subject to change and updates based on the company's operational requirements and staffing needs. Applicants are encouraged to check the eligibility criteria carefully before applying
Canto is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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