Maintenance Technician

SUMMARY: This position is primarily responsible for maintaining and repairing physical structures of buildings, including electrical and plumbing; repairing/replacing appliances; and maintaining grounds by performing the following duties.

DUTIES AND RESPONSIBILITIES:

• Receives written work orders or verbal instructions from supervisor for completion
• Cuts grass and trim weeds on the organization's property.
• Digs flower beds and plants flowers.
• Constructs decorative flower garden borders from wood.
• Cleans internal areas of buildings, including buffing, dusting, sweeping, and mopping.
• Maintains the grounds by picking up trash.
• Washes windows.
• Empties trash cans and consolidates trash for weekly pickup.
• Must possess basic knowledge of hand tools.
• Paints interior and exterior walls and trim.
• Repair parking lot and sidewalks with asphalt, cold patching materials, and concrete.
• Operates snow removal equipment to maintain parking lots and sidewalks.
• Maintains and repairs buildings' plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses.
• Repairs or replaces building brick, stone, and concrete.
• Maintains and repairs wood parts of buildings.
• Replaces worn or damaged parts such as hoses, wiring, and belts, in machines and equipment such as trucks, street sweepers, and riding mowers.
• Assists other departments with moving furniture, appliances and unloading and storing supplies
• If part of an on-call rotation, required to respond to all emergency calls onsite within 30 minutes of receiving calls.

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence clearly and informatively.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Must have competent skills using a variety of tools.
• Demonstrated ability to plan and prioritize tasks in a self-directed work environment and maintain high levels of productivity without direct supervision.
• Detail oriented.
• Able to work in a team environment and take direction.
• Able to stand and exert fast-paced mobility for an entire shift.
• Able to maintain balance, lift, bend, kneel, stoop, and wipe

COMPETENCIES:

• Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills continuously; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Responds timely to after-hour emergencies when on-call.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to utilize hand and finger dexterity
• Frequently required to climb, balance

• Continually required to bend, stoop, kneel, or crawl

• Continually required to talk or hear
• Occasionally required to smell
• Frequently exposed to wet and/or humid conditions (non-weather)

• Frequently work near moving mechanical parts
• Occasionally work in high, precarious places
• Occasionally work around fumes, airborne particles, or toxic chemicals
• Frequently exposed to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually moderate to loud
• The employee must continually lift and /or move up to 10 pounds; frequently lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds and more than 100 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and the ability to adjust focus