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Director of Financial Operations Remote Position

Classic Westchester • Remote • Posted 3 days ago via ZipRecruiter

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Remote • Full-time • $130,000-$140,000/yr • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Director of Financial Operations at Classic Westchester serves as a healthcare financial operations subject matter expert, providing consulting and support to company affiliates to ensure financial health and sustainability. This role involves managing financial turnaround programs, developing and implementing consulting services, improving operational systems, and fostering affiliate improvement in key business metrics. The Director will work closely with PPFA stakeholders and affiliates, preparing reports, assessing financial performance, and collaborating on various projects and initiatives.

Responsibilities

Manages the financial turnaround program, including engagement delivery and work plan activities.
Serves as a primary team member in developing and implementing consulting services to affiliates in Financial Assessment and Support Engagements (FASE).
Improves the operational systems, processes, and policies in support of the agency's mission.
Provides affiliate management with thought-partnership and provides recommendations and strategies.
Prepares written reports and action plans for affiliates.
Reviews and assesses all affiliates' quarterly financial performance and manages follow-up.
Fosters affiliate improvement in key business metrics.
Collaborates with other work teams and projects as a subject matter expert for financial operations.
Develops tools, resources, and other guidance to help affiliates monitor and analyze costs, capacity, productivity, and viability.
Establishes opportunities to advance affiliate relationships by identifying needs and opportunities.
Oversees management and maintenance of the assigned listservs.
Responds to affiliate requests for assistance regarding Finance and related areas.
Participates in cross-departmental committees and maintains strong connections with other departments.
Stays current with the Accreditation Indicators and Elements of Performance (EOPs).
Involves Business Operations consultants from other functional areas as needed.
Accomplishes department objectives by supervising assigned projects and processes.

Qualifications

Required

Bachelor's degree or equivalent work experience preferred.
Five to seven years of directly related, progressively responsible work experience in finance operations in a healthcare setting and/or consulting.
Minimum of five years relevant work experience at PPFA and/or an affiliate desirable.
Excellent oral and written communication and interpersonal skills.
Ability to deliver strong/difficult messages in a way that generates buy-in and positive results.
Demonstrated commitment to superior customer service.
Ability to recognize and respond to problems with potential solutions and possible negotiations.
Excellent analytical skills with sharp attention to detail.
Knowledge of non-profit fiscal management and financial analysis and forecasting.
Knowledge of healthcare finance and revenue cycle management.
Self-motivator with the ability to control their own schedule and an independent decision-maker.
Demonstrated supervisory experience with projects and people.
Ability and stamina to travel up to 25% of the time.

Full Job Description

Job Description

Purpose:

The Director, Financial Operations serves as a healthcare financial operations subject matter expert on the Affiliate Engagement Team and works with in-house and external subject matter experts to provide consulting and support to the company affiliates in the areas of financial health and sustainability. The Affiliate Engagement Team is a multi-disciplinary team consisting of subject-matter experts who have expertise in clinical and financial operations. The Director is responsible for advising on and/or coordinating resources pertaining to aspects of financial consulting, affiliate operations and management, and analytics. The Director will develop, plan, revise, lead, and/or support programs designed to support affiliate financial health and sustainability. The Director will work in close partnership with PPFA stakeholders and affiliates in financial analysis and sustainability. They will identify and build strategies, and tools, and share best practices to ensure optimal results.

Delivery:

● Manages the financial turnaround program, including engagement delivery and work plan activities.

● Serves as a primary team member in developing and implementing consulting services to affiliates in Financial Assessment and Support Engagements (FASE) and supports voluntary assessments as requested by affiliates.

● In partnership with the Sr. Director, improves the operational systems, processes, and policies in support of the agency's mission, sets project goals, and develops and implements procedures and systems for monitoring project performance. Recommends program enhancements.

● Provides affiliate management with thought-partnership and provides recommendations and strategies for affiliates to decide upon and enact.

● Prepares written reports and action plans for affiliates.

● Reviews and assesses all affiliates' quarterly financial performance and manages follow-up.

● Fosters affiliate improvement in key business metrics.

● Collaborates with other work teams, and projects, as a subject matter expert for financial operations and other projects and initiatives.

● Develop tools, resources, and other guidance to help affiliates monitor and analyze costs, capacity, productivity, and viability.

● Establishes opportunities to advance affiliate relationships by identifying needs and opportunities, including participation in routine affiliate finance leaders calls, and presentations, leading to identifying emerging issues and trends.

● Oversees management and maintenance of the assigned listservs.

● Responds to affiliate requests for assistance regarding Finance and related areas.

● Participates in cross-departmental committees concerning areas of core mission. Maintains strong connections with the other departments and divisions across PPFA.

● Stays current with the Accreditation Indicators and Elements of Performance (EOPs) in order to help affiliates meet these standards and to be consistent with other departments at PPFA, in the guidance provided to affiliates.

● Involves Business Operations consultants from other functional areas as needed. Conducts all business in a way that is respectful, fiscally conservative, and focused on outcomes.

● Accomplishes department objectives by supervising assigned projects, and processes.

● Keeps the supervisor up to date on projects and initiatives.

● Carries out other assignments or special projects as assigned.

Engagement:

● The Director, Financial Operations works collaboratively with the company and external consultants to support and strengthen financial operations and support innovation.

● This position will oversee the affiliate financial support engagement program(s) and coordinate and collaborate with internal and external subject matter experts to evaluate and advise on affiliate operating positions to help affiliates achieve and improve profitability.

Knowledge, Skills, and Abilities (KSAs):

● Bachelor's degree or equivalent work experience preferred.

● Five to seven years of directly related, progressively responsible work experience in finance operations in a healthcare setting and/or consulting. Consulting experience must include direct client contact and project/team management.

● Minimum of five years relevant work experience at PPFA and/or an affiliate desirable.

● Excellent oral and written communication and interpersonal skills with developed skills in problem resolution.

● Ability to deliver strong/difficult messages in a way that generates buy-in and positive results.

● Demonstrated commitment to superior customer service and the ability to work well with a diverse workforce.

● Ability to recognize and respond to problems with potential solutions and possible negotiations in a highly professional, confidential, and sensitive manner.

● Excellent analytical skills with sharp attention to detail and the ability to meet critical deadlines.

● Ability to establish credibility with all levels of staff. Ability to provide politically sensitive advice that is accurate and honest to affiliate executive staff and/or boards of directors and that maintains a good working relationship between affiliate and PPFA, and affiliate staff.

● Knowledge of non-profit fiscal management and financial analysis and forecasting.

● Knowledge of healthcare finance and revenue cycle management.

● Self-motivator with the ability to control their own schedule and an independent decision-maker.

● Demonstrated supervisory experience with projects and people.

● Tolerance of and sensitivity to diversity.

● Ability and stamina to travel up to 25% of the time.

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