Job Search Assistant
Hotel Front Desk Attendant
La Quinta Inn & Suites Wyndham Auburn • Auburn, WA • Posted 7 days ago via ZipRecruiter
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
In-person • Full-time • $18.00-$19.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
As a Hotel Front Desk Attendant at La Quinta Inn & Suites Wyndham Auburn, you will be the first point of contact for guests, welcoming them, managing their account information, and ensuring they have everything they need for an exceptional stay. This role involves high-energy work in a dynamic environment, with opportunities for growth and flexible hours.
Responsibilities
- Greet, check-in, and check out guests when they arrive and leave the premises
- Distribute keys and room assignments
- Record credit card information
- Perform regular bookkeeping duties: ensure hotel guest information is current and correct
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Answer incoming calls and questions about guests’ needs regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Mitigate customer complaints as needed
Qualifications
Required
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- High school graduate, GED recipient, or equivalent
- Working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Has experience answering telephone calls and troubleshooting stressful situations
Full Job Description
Job Description
$18 - $19 hourly
Responsibilities:- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Mitigate customer complaints as needed
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- High school graduate, GED recipient, or equivalent
- Working knowledge of Microsoft Office and reservation management systems
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Has experience answering telephone calls and troubleshooting stressful situations
Located just outside of Seattle and Tacoma, La Quinta® by Wyndham Auburn provides a memorable stay in the Pacific Northwest. Our modern hotel is steps from restaurants, shops, and entertainment in downtown Auburn, and just a short drive from the Muckleshoot Casino, Wild Waves Theme & Water Park, and Tacoma's commercial and museum district. Downtown Seattle and Seattle-Tacoma International Airport (SEA) are also within driving distance. While you're here, settle in with free daily breakfast, a heated indoor pool, and our fitness center.
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: