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Retail Store Manager
Goodwill Industries of Southwest Florida • Fort Myers, FL 33905 • Posted 3 days ago via ZipRecruiter
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Retail Store Manager at Goodwill Industries of Southwest Florida is a high-level employee responsible for overseeing all aspects of the store's operation, including achieving revenue, expense, and profit objectives, ensuring staff training, and adhering to company policies and procedures. This role requires strong customer service skills and the ability to work long hours, including weekends, evenings, and holidays.
Responsibilities
- Overseeing all aspects of the store's operation
- Achieving revenue, expense, and profit objectives as outlined in the budget
- Ensuring the training of staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration
- Adhering to all company policies and procedures
- Working long hours, weekends, evenings, and holidays
Qualifications
Required
- High school diploma or equivalent
- Two years of retail sales experience
- One year of experience in a management/supervisory capacity
- Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone
- Ability to work in stressful conditions and use good judgment, patience and understanding
- Ability to follow oral and written instructions
- Familiarity with business related mathematics
- Ability to supervise and train staff in production, merchandising, checkout and customer service
- Ability to bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds
- Ability to stand for long periods of time
- May have to occasionally work outdoors where temperatures and climate can fluctuate
Preferred
- College degree
Full Job Description
Job Description
Goodwill INDUSTRIES OF Southwest Florida, INC.
Retail Store Manager
Full time
Location: Central District
Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities: Great customer service skills. Retail Store Managers are high-level employees responsible for overseeing all aspects of the store's operation. Primary responsibilities include achievement of revenue, expense and profit objectives as outlined in their budget and ensuring the training of their staff to successfully comply with all production goals, merchandise standards, customer service expectations, mission integration and full adherence to all company policies and procedures. They must have the right combination of business acumen, interpersonal skills, and leadership necessary to meet the performance standards for the store. Working long hours, weekends, evenings and holidays are often part of the job.
Required Experience: High school diploma or the equivalent required, college degree preferred; Two years of retail sales experience required; One year of experience in a management/supervisory capacity required.
Required skills: Ability to learn how to correctly use all point of sale and donation systems, office computer and telephone. Must have skills to work in stressful conditions and use good judgment, patience and understand. Follow oral and written instructions; familiarity with business related mathematics; Supervise and train staff in production, merchandising, checkout and customer service; bend, stoop, reach, and twist, lift, push, pull and move items up to 40 pounds; able to stand for long periods of time; may have to occasionally work outdoors where temperatures and climate can fluctuate
BENEFITS AND EMPLOYEE WELL-BEING- Paid Holidays
- Employer Paid Life Insurance
- Health, dental & vision plans
- 403(b) Retirement Plan
- Robust PTO program (Personal Time Off)
- Employee Assistance Program
- Store Discounts; ADP LifeMart & Tickets at Work Discounts
- Tuition Reimbursement
Apply online at: goodwillswfl.org
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Workplace Values· Respect: We treat all people with dignity and respect.· Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.· Ethics: We strive to meet the highest ethical standards.· Learning: We challenge each other to strive for excellence and to continually learn.· Innovation: We embrace continuous improvement, bold creativity, and change.Job Posted by ApplicantPro
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